Cristian Portela
Bossley Park,NSW
Summary
Experienced in meticulous issue diagnosis and assessment, excelling in providing practical and effective solutions. Strong commitment to teamwork and a positive attitude, leveraging knowledge and expertise to achieve optimal results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Casual
JB HI-FI
11.2023 - Current
- Team player with quick adaptability and willingness to learn new skills
- Performed cashier duties in a high-volume retail environment.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Enhanced store sales by assisting customers in selecting appropriate gifts.
Bar Attendant
King Tom Croatian Club
02.2022 - 03.2024
- Resolved customer complaints in a timely and professional manner, resulting in increased customer satisfaction
- Trained and supervised new bar staff on menu items, customer service and safety protocols
- Demonstrated deep knowledge of the bar's menu and drink recipes to customers.
Bartender
New Victoria Tavern
02.2023 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor of Engineering (Honours) Civil -
University of Wollongong
08.2026
High School Diploma -
Bossley Park High School
09.2021
Skills
- Ability to work under pressure
- Adaptability
- Fast Learner
- Communication
- Ability to multitask
- Customer Service
References
Available upon request
Certification
- RSA
- A/RCG
Timeline
Retail Casual
JB HI-FI
11.2023 - Current
Bartender
New Victoria Tavern
02.2023 - 07.2023
Bar Attendant
King Tom Croatian Club
02.2022 - 03.2024
Bachelor of Engineering (Honours) Civil -
University of Wollongong
High School Diploma -
Bossley Park High School
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