Cristy dela Pena Tan
Holland Park
Summary
A highly motivated with extensive years of experience Nurse working in an acute setting. Skilled in patient care, health education and clinical protocols. Also with background in
Experienced with developing and implementing student support programs that enhance academic performance. Utilizes strong interpersonal skills to build rapport with students and staff, ensuring supportive educational environment. Knowledge of effective conflict resolution techniques and academic advising to promote student well-being.
Overview
13
13
years of professional experience
Work History
Academic and Student Support Officer
Queensland International Institute
04.2023 - Current
- Developed strong relationships with community organizations to connect students with relevant external support services when needed.
- Acted as a liaison between students facing disciplinary issues and school administrators, providing guidance towards constructive resolutions.
- Reduced dropout rates by closely monitoring attendance records, reaching out to absentees in a timely manner to offer assistance.
- Collaborated with faculty members to identify at-risk students and develop personalized intervention plans for academic success.
Care Support Worker(Permanent Part Time)
SOUTHERN CROSS CARE – DUHIG VILLAGE
01.2016 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
- Enhanced patient comfort by providing personalized care and support tailored to individual needs.
- Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
- Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
- Provided respite care services to family caregivers, offering much-needed relief while maintaining a high standard of care for clients.
- Managed time efficiently while juggling multiple client needs simultaneously without compromising on quality of care.
- Increased client satisfaction by promptly addressing concerns and implementing necessary changes.
- Collaborated with healthcare professionals to develop comprehensive care plans for optimal patient outcomes.
- Provided emotional support to patients and families during difficult times, fostering resilience and coping skills.
- Established rapport with clients and families to foster open communication and trust.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of care support work.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assistant in Nursing (Permanent Part Time)
Camp Hill Aged Care
08.2022 - 03.2023
Dialysis Nurse (Full Time)
GONZALES MARANAN MEDICAL CENTRE
09.2011 - 07.2015
- Provided compassionate support to patients during difficult emotional periods, fostering a positive treatment experience.
- Improved patient outcomes by providing high-quality care and closely monitoring dialysis treatments.
- Promoted adherence to prescribed dietary restrictions among patients through comprehensive education on renal nutrition principles.
- Ensured ongoing professional development through participation in continuing education courses and maintaining familiarity with advancements in nephrology nursing practice.
- Enhanced patient safety by proactively identifying and addressing potential risks during dialysis treatments, such as blood pressure fluctuations or electrolyte imbalances.
- Increased patient satisfaction scores by consistently delivering exceptional clinical care and addressing patient concerns promptly.
- Ensured optimal vascular access function by performing regular assessments, troubleshooting complications promptly, and collaborating with surgeons when necessary.
Education
Diploma - Early Childhood Education and Care
AUSTRALIAN ACADEMY OF TRADES
Brisbane City, Qld07-2025
Certificate 3 - Early Childhood Education and Care
AUSTRALIAN ACADEMY OF TRADES
Brisbane City, Qld02.2025
Diploma - Leadership and Management
AUSTRALIAN ACADEMY OF TRADES
Brisbane City, Qld02.2025
Diploma - Community Service
AUSTRALIAN BUSINESS SCHOOL
Brisbane City, Qld04.2019
Certificate III And Certificate IV - Aged Care, Ageing Support
KINGS INSTITUTE OF MANAGEMENT AND TECHNOLOGY
Woolloonggaba, Qld08.2017
Bachelor of Science - Nursing
BROKENSHIRE COLLEGE
01.2009
Skills
- Ability to work in a team
- Proficient in E-Case 40
- Proficient in E-Case 50
- Proficient in MS Office (Word and Excel)
- Works well under pressure
- Works well in a fast-paced environment
- Compassionate
- Kind care provider
- Highly organized
- Efficient
- Flexible
- Patience and tolerance
Training
- Manual Handling for Healthcare Workers, Southern Cross Care-Duhig Village, 02/01/23
- Provide First Aid Including CPR, Solace Financial House, Level 12/97 Creek St, Brisbane, QLD, 4000, 11/01/21
- Information Session Regarding National Disability Insurance Scheme (NDIS), 293 Queen Street, Level 2, Brisbane City, QLD, 4000, 05/01/20
Timeline
Academic and Student Support Officer
Queensland International Institute
04.2023 - Current
Assistant in Nursing (Permanent Part Time)
Camp Hill Aged Care
08.2022 - 03.2023
Care Support Worker(Permanent Part Time)
SOUTHERN CROSS CARE – DUHIG VILLAGE
01.2016 - Current
Dialysis Nurse (Full Time)
GONZALES MARANAN MEDICAL CENTRE
09.2011 - 07.2015
Diploma - Leadership and Management
AUSTRALIAN ACADEMY OF TRADES
Diploma - Community Service
AUSTRALIAN BUSINESS SCHOOL
Bachelor of Science - Nursing
BROKENSHIRE COLLEGE
Diploma - Early Childhood Education and Care
AUSTRALIAN ACADEMY OF TRADES
Certificate 3 - Early Childhood Education and Care
AUSTRALIAN ACADEMY OF TRADES
Certificate III And Certificate IV - Aged Care, Ageing Support
KINGS INSTITUTE OF MANAGEMENT AND TECHNOLOGY
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