Crystal Cap

• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed efficient cash register operations.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.

Manager: Hazel Kim - 0466677900

• Maintained tidy and organized store environment to comply with cleanliness standards.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Used POS system to process sales, returns, online orders, and gift card activations.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Explained beverage preparation and offered samples to help customers choose ideal items.
• Promoted additional items with beverages, increasing store sales.
• Cleaned counters, machines, utensils, and seating areas daily.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Memorized recipes for specialty beverages and seasonal offerings.

• Helped organize and manage successful events with attendance of over 200 people every summer.
• Coordinated florists, photographers, and musicians for events.
• Brainstormed and implemented creative event concepts and themes.
• Coordinated schedules and timelines for events.

• Set up event facilities and equipment, cleaned areas, and organized supplies.
• Provided exceptional customer service to all guests and escalated concerns where needed.
• Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
• Welcomed guests to events, checked invitations, and oversaw proper seating.
• Helped organize and manage successful events with attendance of over 100 people.

• Applied current editing and photography tools to tell great stories.
• Created dynamic graphics and pieces to increase website and social media traffic.
• Implemented strategies and tactics to grow followers on social media channels.
• Identified target audiences to analyze characteristics, behavior and media habits.
• 16.7K followers on Tiktok with a total of 951.1K l