Crystal Godwin

• Developed and maintained positive relationships with candidates and colleges via email, telephone.
• Built strong relationships with candidates through regular communication and understanding their needs.
• Coordinated assessments and interviews between senior recruitment teams and candidates to ensure seamless scheduling and communication throughout the process.
• Enhanced the company's reputation by ensuring a positive candidate experience throughout the entire recruitment process.
• Achieved high retention rates by placing candidates in roles that aligned with their skills, interests, and long-term career goals.
• Operated and maintained applicant tracking and candidate management systems.

• Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
• Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
• Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
• Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
• Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
• Collaborated with other supervisors and managers to develop cross-training programs, enhancing employee versatility and reducing downtime during staff absences or turnover periods.
• Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
• Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
• Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
• Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
• Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.

• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Identified team weak points and implemented corrective actions to resolve concerns.
• Delivered training to new and current staff in both customer-facing roles and back of house to promote strong team performance.
• Created and deployed successful strategies and streamlined training to boost the lounge performance.

During this period I several hospitality jobs through the Compass Group casual pool. Sites included Brisbane Girls Grammar, Holiday Inn.

• Maintained clean and organized environment to comply with hygiene and health regulations.
• Collaborated with the supervisor and other food and beverage attendants to provide prompt, smooth and excellent service.
• Greeted and served guests to provide a friendly and welcoming experience.
• Attended to buffet and lounge area keeping food buffet stocked and lounge clean at all times.
• Followed food safety practices and sanitation guidelines.
• Cleaned and maintained work areas, equipment and utensils.
• Maintained composure and work quality while under stress.
• Assisted in setting up and breaking down kitchen stations.
• Maintained high personal grooming standards and uniform presentation.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Stocked and rotated food items according to expiration dates.

• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Collaborated with the supervisor, chef and other food and beverage attendants to provide prompt, smooth and excellent service.
• Greeted and served guests to provide friendly and welcoming experience.
• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.

• Engaged with children on individual basis to build positive relationships and promote learning.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Instructed children in health and personal habits, such as eating, resting, and toileting.
• Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.