Crystal Tsolis
Brunswick
Summary
Detail-oriented Accountant with [Number] years effectively maintaining accurate accounting information for large-scale financial organizations. History working as part of financial team to manage diverse financial functions, tax management and reporting. Works closely with executive management on complex mergers and acquisitions and divestitures.
Overview
10
10
years of professional experience
Work History
Accountant
Origin Energy
04.2022 - Current
- Increased efficiency by streamlining accounting processes and implementing new financial software.
- Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Conducted thorough internal audits to identify discrepancies, recommend corrective actions, and ensure adherence to established policies and procedures.
- Handled day-to-day accounting processes to drive financial accuracy.
Accountant
WINconnect Pty Ltd
05.2015 - 03.2022
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Supported department objectives by participating in cross-functional projects with other departments as needed.
- Participated in due diligence activities related to mergers and acquisitions, ensuring a smooth transition of acquired assets into the company''s existing financial systems.
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
Customer Service Officer
WINconnect Pty Ltd
07.2014 - 05.2015
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Streamlined communication between customers and internal departments for timely issue resolution.
- Boosted company reputation by providing exceptional customer service through phone, email, and chat support channels.
- Increased customer retention with prompt follow-ups on pending issues and proactive problem-solving strategies.
- Collaborated with team members to identify areas of improvement in processes, resulting in more efficient service delivery.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Reduced response time by managing high call volumes while maintaining a professional demeanor under pressure.
- Managed escalated cases with diplomacy, skillfully negotiating resolutions that satisfied both the customer and company interests.
- Responded to customer calls and emails to answer questions about products and services.
Education
Certified Practising Accountant - Accounting
CPA Australia
Melbourne, VIC12.2025
BBA - Accounting
La Trobe University
Melbourne, VIC05.2014
Skills
- Financial Reporting
- Statutory Reporting
- Auditing
- Regulatory Compliance
- Bank Reconciliation
- Payroll Management
- Project Accounting
- CRM Software
- Accounting Software Systems
Affiliations
- CPA Australia
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Accountant
Origin Energy
04.2022 - Current
Accountant
WINconnect Pty Ltd
05.2015 - 03.2022
Customer Service Officer
WINconnect Pty Ltd
07.2014 - 05.2015
Certified Practising Accountant - Accounting
CPA Australia
BBA - Accounting
La Trobe University
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