Crystel Smallman
Lewiston,Australia
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
15
15
years of professional experience
Work History
Cleaner
ISS Facility Services
08.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Developed and implemented comprehensive cleaning plan for entire building.
- Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
- Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Collaborated with other supervisors to develop best practices and share knowledge across teams for continuous improvement efforts.
Housekeeper
Scotty's Motel
02.2022 - 08.2023
- Completed surface sanitization, deep cleaning, and window washing
- Dusted and polished furniture, appliances, and electronics
- Moved supplies, linens, and consumables to appropriate rooms
- Sanitized kitchen surfaces, washed dishes, and organized cookware
- Emptied wastebaskets and carried trash bags to dumpsters
- Secured facilities after completing cleaning tasks
- Swept, mopped, and vacuumed common areas and wiped down surfaces.
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
Fast Food Worker
Wendy's
02.2009 - 11.2009
- Greeted customers and executed orders quickly to maintain standards of service during high-volume, fast-paced operations
- Assisted management with inventory control and stock orders to maintain adequate food and supplies and reduce waste
- Built loyal clientele through friendly interactions and consistent appreciation
- Communicated clearly and positively with coworkers and management to foster teamwork
- Cleaned and disinfected food preparation areas, workstations, and equipment
- Received orders at counter or from kiosks and took payment from customers
- Counted cash drawer and reconciled money with transaction records.
Education
YR 11 -
Fame
Christies Beach, South AustraliaCertificate III - Individual Support
Strategix
Elizabeth, SA10.2023
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Chemical Handling
- Strong Work Ethic
- Self-Motivation and Initiative
- Window Cleaning
- Team Training
- Safety-conscious mindset
- Deep cleaning expertise
Additional Information
First Aid, 11/01/21, Police Clearance Check, 06/01/22, Working With Children Clearance, 03/01/22, Fire Warden, 11/04/24
Timeline
Cleaner
ISS Facility Services
08.2023 - Current
Housekeeper
Scotty's Motel
02.2022 - 08.2023
Fast Food Worker
Wendy's
02.2009 - 11.2009
YR 11 -
Fame
Certificate III - Individual Support
Strategix
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