Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Mueller

Mooloolaba ,Qld

Summary

I’m a very passionate person who genuinely cares about my work. I have great customer service, very reliable and independent whilst being quick to learning new strategies and following expectations. Customer service and rhythm is my specialty

Overview

4
4
years of professional experience

Work History

Waitress and Bar

See Restraunt
06.2023 - Current
  • Greet seat customers with menus and water take food and beverage orders handed out bills and completed transactions
  • refill and stock beverages and bottles
  • prep bar and assist bar tender
  • Make basic cocktails, pull beer and make coffees
  • Work fast and efficient
  • Reset tables in an efficient matter
  • serve food by positions and fine dining etiquette

Section Waiter

Spice Bar
12.2024 - 02.2025
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Demonstrated knowledge of wine pairings and beverage options to enhance guests'' dining experience.
  • Built rapport with customers, resulting in repeat business and positive feedback for the restaurant.
  • Collaborated with kitchen staff to accommodate special dietary requests and allergy concerns and spice concerns.
  • Section waiting in a fast paced environment with etiquette and care
  • Prepared and served beverages efficiently, ensuring accuracy and adherence to customer preferences.
  • Provided exceptional service by efficiently managing customer orders and ensuring a pleasant dining experience.

Waitress and Kitchen Hand

24 Thai
11.2022 - 06.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Greeting customers and seating them with water and menus, taking complex orders, serving and making beverages, Finalising payments, knowledge of the menu, resetting tables, completed opens and closes, prepped bar, served cocktails, pulled beer

Customer service

Hungry jacks
09.2020 - 02.2023

Maintained high standards of costumer services.

completed food prep during rush hours.

Mastered computerised system using a till whilst handing money accurately.

followed all parodical and served with kindness and care. Rotated each station including; bagging, barista, drinks, simple desserts, four-inch back room and registers. I have mastered opens and closes, restocking inventory.

Education

Certificate III - Hospitality Food And Beverage

Tafe
Mooloolabah, QLD
06.2024

Skills

  • Customer service
  • Strong multitasking
  • Fast and efficient
  • Resilient
  • Multi-plate serving

Timeline

Section Waiter

Spice Bar
12.2024 - 02.2025

Waitress and Bar

See Restraunt
06.2023 - Current

Waitress and Kitchen Hand

24 Thai
11.2022 - 06.2023

Customer service

Hungry jacks
09.2020 - 02.2023

Certificate III - Hospitality Food And Beverage

Tafe
Cynthia Mueller