Jodie McCully

• Managed social media platforms to promote content, expanding reach and engagement
• Managed weekly payroll payments for the team members
• Completed weekly line cleaning in accordance with hygiene and safety standards
• Managed stock and barrel orders, monitoring levels to ensure continuous supply.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Trained all new staff members to a high standard
• Completed payroll processing and weekly staff payment’s

Roles and responsibilities:

• Working to set timeframes
• Achieving industry KPI and targets, hitting over 200 doors daily increasing conversion rate of sales
• Signing up new donors for some of Australia and New Zealand biggest charities
• Answering questions from new and existing customers
• Managing customers personal details securely
• Maintaining personal performance
• Representing charities in a professional manner
• Assisting new staff members
• Enhancing a positive team culture
• Helping organise suburbs, pairs, cruises for the fundraising day

Roles and responsibilities:

• Raise cases on the relevant work
• Email caseworkers and chase up response
• Email taxpayers with update requests on their current case or appeals
• Print and post correspondence
• Performed highly and advised on welsh line when necessary
• Take and make calls to tax payers, helping and advising when necessary
• Hitting KPIs and targets for the day

Roles and responsibilities:

• Ensuring jobs are covered if employees are unfit for work
• Keeping in contact with parents to inform them of pick up times, routes and change in drivers or support workers
• Maintaining files of employees
• Processing bills for each route
• Completing public liability and compliance checks
• Keeping files of e-learning and training courses which need to be completed by drivers and support workers

Roles and responsibilities:

• Running all aspects of the bar focusing on money handling, cleanliness, stock levels and excellent customer service
• Maintain a professional appearance, time management, strong communication
• Provide customers with a friendly and professional service, address complaints and resolve problems with both staff and customers
• Organise social functions including private parties, business meetings, formal engagements and parties in a professional manner