Summary
Overview
Work History
Skills
References
Timeline
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Daisy Suh

Sydney,NSW

Summary

Energetic Barista specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks.

Overview

2
2
years of professional experience

Work History

Barista (Asistant Manager)

Dalgona cafe
Townsville, Queensland
07.2023 - 01.2025
  • Ordered and received supplies to restock beverage items.
  • Input orders into point of sale system and handled customer payments.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Explained goals and expectations required of trainees.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Trained new baristas on coffee preparation techniques and customer service standards.

All Rounder (waitress)

Cooking hotpot&Grill
Townsville, Queensland
07.2023 - 05.2024
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Greeted customers and provided menus.
  • Took orders for food and drinks and delivered them to guests.
  • Processed payments accurately using cash registers or POS systems.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Barista

Bellaccino
02.2023 - 06.2023
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Waitress

Kaito
03.2023 - 05.2023
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Answered questions about menu items, ingredients, and pricing.

Skills

  • Latte art
  • Opening and closing duties
  • Up-selling
  • Espresso machine operation
  • Ordering procedures
  • Active listener
  • Team collaboration
  • Hospitality service expertise
  • Cash handling
  • Attention to detail
  • Positive and professional
  • Friendly and outgoing
  • Food preparation

References

References available upon request.

Timeline

Barista (Asistant Manager)

Dalgona cafe
07.2023 - 01.2025

All Rounder (waitress)

Cooking hotpot&Grill
07.2023 - 05.2024

Waitress

Kaito
03.2023 - 05.2023

Barista

Bellaccino
02.2023 - 06.2023
Daisy Suh