Daisy Lea Bruggemann
Chapel Hill,QLD
Summary
Friendly Customer Service Cashier experienced working in diverse retail environment. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Kenmore Plaza Bakery
10.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Opened and closed store by balancing cash registers and receipts.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Presented, rotated and date-checked products to maintain company freshness standards.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
High School Diploma -
Kenmore State High School
Kenmore, QLD11.2023
Skills
- Customer Service
- Payment Collection
- Customer Complaint Resolution
- Guest Services
- Merchandise Restocking
- Product Recommendations
- Customer Inquiries
- Product Knowledge
- Customer Assistance
- Problem-Solving
- Team Leadership
- Upselling
Baking
Baking is a joyful hobby, as I am able to share goods with friends and family, which, in turn, enables me to feel accomplished. I have expanded my recipes to include many cultures and tastes. Popular treats of mine include season-themed - Christmas, Hannukah, and Diwali - and classics, such as brownies, and various cakes.
Timeline
Customer Service Cashier
Kenmore Plaza Bakery
10.2022 - Current
High School Diploma -
Kenmore State High School
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