Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dakota Bradshaw

Werribee,VIC

Summary

Developed exceptional customer service and organizational skills in fast-paced retail environment, looking to transition into new field. Skilled in inventory management and sales strategies, with proven ability to adapt and learn quickly. Aims to leverage these transferrable skills to contribute effectively in new professional setting.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Assistant

LoveLuvo
07.2025 - 08.2025
  • Assisted customers with inquiries and product selections to enhance shopping experience.
  • Maintained organized merchandise displays to improve store aesthetics and accessibility.
  • Operated point-of-sale system accurately for efficient transaction processing.
  • Supported inventory management by restocking shelves and conducting regular counts.
  • Collaborated with team members to uphold cleanliness and safety standards throughout the store.
  • Participated in training sessions to learn about new products and company policies effectively.
  • Engaged with customers through active listening, addressing concerns to foster positive interactions.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.

Team Member

Boost Juice
10.2024 - 04.2025
  • Provided exceptional customer service in fast-paced environment.
  • Maintained cleanliness of work areas to ensure compliance with health regulations.
  • Handled cash transactions accurately and efficiently during peak hours.
  • Adapted quickly to changing priorities and customer demands in busy shifts.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Used proper techniques to prepare food and ingredients.
  • Became familiar with products to answer questions and make suggestions.

Education

Diploma of Beauty Therapy - Beauty Therapy

Sechi Hair Academy
Werribee, VIC
11-2024

No Degree -

Wyndham Central College
Werribee, VIC
04-2023

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • POS system operation
  • Flexible schedule availability
  • Complex Problem-solving
  • Order processing
  • Sales floor organization
  • Upselling strategies
  • Team collaboration aptitude
  • Product knowledge expertise
  • Product merchandising
  • Product labeling
  • Customer engagement
  • Product restocking
  • Loyalty program knowledge
  • Pricing adjustments
  • Attention to detail
  • Food handling
  • Food preparation
  • Cleaning and sanitation
  • Beverage preparation
  • Dishwashing
  • Order management
  • Health code compliance
  • Positive attitude

Certification

Certified Barista.


Trained in -

  • Grind management and dosing.
  • Machine start up and shutdown.
  • coffee styles and milk texturing.
  • hygiene and food safety.
  • origins and flavours of coffee.

Timeline

Retail Assistant

LoveLuvo
07.2025 - 08.2025

Team Member

Boost Juice
10.2024 - 04.2025

Diploma of Beauty Therapy - Beauty Therapy

Sechi Hair Academy

No Degree -

Wyndham Central College

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Dakota Bradshaw