Dakota Dougherty
Mount Gambier,SA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am a employee who is open to trying all new things and will keep an open mind while learning new tasks. I am dedicated to making sure every customer as a great experience with our team and will want to come back.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Kmart
Mount Gambier, SA
11.2021 - Current
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Help confused customers with photo orders
- Make canvas, mugs and other orders.
- Assisted customers with returns, exchanges and refunds.
- Maintained knowledge of sales and promotions, return policies and security practices.
Waitress
The Gambier
Mount Gambier, SA
05.2021 - Current
- Communicated with kitchen staff to help prepare for busy nights and serve customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided excellent customer service during meal times.
- Greeted customers and answered questions
- Assisted with food preparation tasks as requested by the head chef.
Waitress
Jens Hotel
Mount Gambier, SA
07.2020 - 05.2021
- Replenished condiments, silverware, napkins. as needed during meal services.
- Set up tables in between patrons to reduce wait times.
- Stocked shelves with supplies such as utensils, cups, glasses.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Greeted customers and provided menus.
- Provided excellent customer service to ensure repeat customers.
Education
High School Diploma -
Grant High School
Mount Gambier, SA11-2024
Skills
- Cash Handling
- Returns and Exchanges
- Cash Register Operation
- Product Knowledge
- Customer Assistance
- Brand Promotion
- Reliable and Responsible
- Adaptable and Flexible
- Team Cooperation
- Goal-Driven
Affiliations
- A few hobbies of mine are beauty and hair, These things are something I find calming and comforting when I feel uneasy. I love doing makeup because its a way I can express myself in ways I may not be able to talk about.
Accomplishments
- One Accomplishment im very proud of is getting my Cert 2 in retail cosmetics.
Timeline
Sales Assistant
Kmart
11.2021 - Current
Waitress
The Gambier
05.2021 - Current
Waitress
Jens Hotel
07.2020 - 05.2021
High School Diploma -
Grant High School
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