Dakota Newson
Varsity Lakes,QLD
Summary
Dynamic professional with a proven track record in hospitality and team leadership, notably at Burleigh Pavilion.
Excelled in delivering top-notch customer service and Demonstrated exceptional communication and organisational skills, alongside a commitment to fostering a positive team culture. Adept at multitasking and problem-solving,
I would describe myself as hard working,focused,honest,reliable & committed.
I show great leadership skills.
In my spare time I love to hang out with my friends family and dog,
I also enjoy playing sports watching sports, Gym,music,eating good food,travelling and hanging out at the beach.
Overview
5
5
years of professional experience
3
3
Certification
Work History
Hospitality Supervisor
Burleigh Pavilion
10.2022 - Current
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Proven ability to learn quickly and adapt to new situations.
Semi Professional Netballer
Netball Queensland
02.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Coaching Staff Member
Palm Beach Currumbin State High School
01.2022 - 10.2023
- Promoted a safe playing environment by enforcing proper technique usage during practices and games, preventing injuries among athletes.
- Collaborated with fellow coaches to design effective practice drills and game plans.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Developed strong relationships with athletes'' families to maintain open communication regarding progress and expectations.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Evaluated player performance through regular assessments, identifying areas for improvement and providing constructive criticism.
- Established a positive team culture by promoting sportsmanship, teamwork, and dedication to personal growth.
- Improved player skillsets through tailored individual training sessions and targeted feedback.
- Mentored athletes on balancing academics and athletics, ensuring success both on and off the field.
Education
10.2022
Skills
- Teamwork and Collaboration
- Excellent Communication
- Cleaning and sanitizing
- First Aid Training
- Event Planning
- Health Code Compliance
- Safe alcohol service
- Customer Service
- Multitasking
- Hospitality services
- Cash Handling
- Organizational Skills
- Multitasking Abilities
- Payment Processing
Certification
Certificate 3 in Fitness
First Aid certificate
RSA certificate (responsible service of alcohol)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hospitality Supervisor - Burleigh Pavilion
10.2022 - Current
Coaching Staff Member - Palm Beach Currumbin State High School
01.2022 - 10.2023
Semi Professional Netballer - Netball Queensland
02.2020 - Current
Palm Beach Currumbin High School - ,
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