Dalia Pop
Beauty Therapist
Sydney,NSW
Summary
Dynamic and results-oriented professional with extensive experience in the beauty industry, notably at Pure Aveda Salon.and Revive Advanced Aesthetics.Excelled in Salon management , significantly enhancing salon operations and customer satisfaction. Proven track record in boosting sales through innovative promotional events and exceptional skill in advanced aesthetic treatments. Demonstrates strong sanitation practices and a commitment to excellence.
Hands on manager /therapist
Strong passion in delivering Beauty Treatments. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Senior Beauty Therapist
Revive Advanced Aesthetics Limited
Dublin, Ireland
03.2021 - 11.2023
- Provided advanced skin treatments, such as chemical peels, microdermabrasion and laser therapy.
- Conducted assessments of clients' skin conditions to develop individualized treatment plans.
- Performed waxing, eye treatments and threading ,spray tan ,massages.
- Manicure ,Pedicure ,Shellac
- Caci Face Lift
- Lipofirm Plus Skin Tightening Facials
- Lipofirm Pro Advanced Face and Body Contouring .
- Waxing
- Advanced waxing:Brazilian ,Hollywood wax
- Body massage
- Maintained regular client list and successfully handled walk-in customers.
- Answered phone calls and emails to schedule client appointments.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Followed up with customers to increase satisfaction with purchases and services.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Organised roasters
- Ordered products
- Organised events
- Organised financial statements for Accounts Department and Revenue
Senior Beauty Therapist/Manager of Operations
Pure Aveda Salon
Dublin , Ireland
01.2012 - 09.2019
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Organized promotional events to attract new customers and increase sales.
- Developed policies and procedures to ensure customer satisfaction and safety standards were met.
- Ordered professional and retail products
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Developed creative techniques to provide clients with latest hairstyles.
- Provided personalized care packages for [Number] clients daily from skincare to overall relaxation techniques.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Followed up with customers to increase satisfaction with purchases and services.
- Maintained counter and display areas for cleanliness and organization.
- Developed loyal following of clients by providing high-quality services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Provided services :
- Non Surgical treatments:
- Caci Facials
- Lipofirm Pro Radiofrequency Facials
- Tanning
- Indian head massage
- Swedish Full Body Massage
- Back Massage
- Waxing :Face and Body wax including advanced Brazilian /Hollywood wax
- Manicure /Pedicure
- Shellac Applications
- Eyebrow /Eyelash Tint
- Eyebrow Shape /Threading
Beauty Therapist
John Adam Beauty Salon
Dublin, Ireland
04.2008 - 03.2012
- Answered phone calls and emails to schedule client appointments.
- Increased revenue through effective customer service and inventory management.
- Attended beauty classes and seminars to stay up-to-date on latest trends.
- Offered professional skin care advice,waxing services ,manicures ,pedicures ,tanning ,eyelash/eyebrow tint ,facials to salon customers.
Education
GED -
10-2023
GED -
06-2010
Skills
- Sanitation Practices
Very efficient ,good time management
Attention to detail
Ability to form long term relationships with clients
Ability to achieve desired client results to ensure total client satisfaction
- Sales and promotion
- Sales closing
- Time management
- Licensed cosmetologist
- Cosmetics and facial care services
- Flexibility and adaptability
- Team collaboration
Languages
English
Upper Intermediate
B2
Timeline
Senior Beauty Therapist - Revive Advanced Aesthetics Limited
03.2021 - 11.2023
Senior Beauty Therapist/Manager of Operations - Pure Aveda Salon
01.2012 - 09.2019
Beauty Therapist - John Adam Beauty Salon
04.2008 - 03.2012
Galigans Hairdressing School - GED,
Galigans Beauty College - GED,
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