Damam Kennington
Belverdere,QLD
Summary
I'm a Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonalds
Innisfail, QLD
04.2021 - Current
- Managed daily cash intake by counting out registers and tabulating profits.
- Communicated with other shift managers to facilitate continuum of customer service.
- Coached employees on interactions with customers to drive exceptional service.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Provided coaching and guidance to team members when necessary to improve performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Delivery Driver
Dominos
Townsville , QLD
02.2020 - 01.2021
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
Cashier
McDonalds
Innisfail, QLD
03.2016 - 12.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided exceptional service to high volume of daily customers.
- Communicated with hosts and kitchen staff to prepare for and serve customers.
Education
High School -
Innisfail State Collage
Innisfail, QLD11-2018
Skills
- Equipment Troubleshooting
- Quality Assurance
- Punctual and Reliable
- Interpersonal Skills
Certification
- unrestricted C class license
Timeline
Shift Manager
McDonalds
04.2021 - Current
Delivery Driver
Dominos
02.2020 - 01.2021
Cashier
McDonalds
03.2016 - 12.2019
High School -
Innisfail State Collage
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