Damian Ross
Umina Beach
Summary
Compassionate Wardsperson experienced in safely transporting and transferring patients across fast-paced hospital wards. Delivered empathetic patient support while ensuring strict adherence to infection control and occupational health and safety protocols. Committed to enhancing customer satisfaction through strong interpersonal skills and effective problem-solving.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Wardsperson
Adventist Health Care
Wahroonga
03.2019 - Current
- Assisted nurses with manual handling, facilitating safe patient transfers and positioning using mechanical hoists.
- Provided non-clinical support to the nursing team by lifting and transporting patients, restocking supplies, and delivering equipment and specimens.
- Organised and prioritised workloads to support efficient team operations.
- Executed day-to-day duties with precision to ensure smooth workflow.
- Capacity to work under supervision and/or independently and to undertake a diverse range of tasks as an effective team member
- Effective written and verbal communication skills.
- Ability to deal confidently and courteously with people at all levels.
Assistant Junior Clerk
Director of public prosecutions
Sydney
06.2017 - 10.2018
- Processed incoming mail by sorting, distributing, and responding to inquiries.
- Greeted customers with a friendly attitude and provided assistance.
- Answered phone calls and responded to emails in a timely manner.
- Received visitors at the front desk and directed them accordingly.
- Scanned documents into electronic files as requested by management team.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered messages across departments to ensure effective communication.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Monitored office supply stock levels and placed timely orders for replenishment.
Education
TAFE Cert 3 - Certificate 3 Disability/Aged Care
TAFE
02.2019 - 12.2019
Marist Eastwood
Eastwood, NswSkills
- Patient transportation
- Manual Handing
- Infection control
- Customer experience
- Manual handling
- Communication skills
- Team collaboration
- Time management
- Organizational skills
- Decision-making
- Flexible and adaptable
- Good Telephone Etiquette
- Team building
- Problem-solving
References
References available upon request.
Timeline
Wardsperson
Adventist Health Care
03.2019 - Current
TAFE Cert 3 - Certificate 3 Disability/Aged Care
TAFE
02.2019 - 12.2019
Assistant Junior Clerk
Director of public prosecutions
06.2017 - 10.2018
Marist Eastwood