Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Damien Link

Ipswich,QLD

Summary

Hardworking individual with a proven track record of punctuality and dedication. Quick learner with the ability to adapt to dynamic work settings. Focused on achieving high-quality results while maintaining safety standards. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure.

Overview

18
18
years of professional experience
1
1
Certification

Work History

PPC2 Dock/step up processing floor

Australia Post
08.2019 - 01.2024
  • Supervise and coordinate teams of 20+ to meet daily parcel processing targets.
  • Manage staffing data and report productivity updates to PPC3/Shift managers.
  • Ensure team safety through adherence to WHS protocols and Proactive risk management.
  • Train and support new team members for efficient sorter operations.
  • Liaise with dock and control room teams to maintain workflow and shift productivity.

Store Manager

Focus on Furniture
05.2017 - 07.2019
  • Managed Daily store operations, Staff rosters and customer service standards.
  • Daily store meetings for targets and areas of focus.
  • Trained team members in product knowledge, sales techniques and finance applications.
  • Handled all administrative tasks including cash handling, stock control, and banking.

Assistant store manager/sales/Despatch Team member

Amart Furniture
01.2006 - 03.2017
  • Achieved consistent sales targets through effective team leadership and product promotions.
  • Oversaw Dispatch, stocktakes, and inventory control.
  • Led Safety meetings and ensure compliance with store KPIs.
  • Provided exceptional customer service and problem solving resolution both in person and by phone.
  • Store set ups in QLD, SYD, VIC.

Education

Some College (No Degree) - Retail Management

Franklyn Scholar
Mount Gravatt, QLD
01-2015

Certificate III - Logistics

ARC Group
Moorooka, QLD
01.2014

Skills

  • Drive sales performance
  • Optimize product visibility
  • Health and safety procedures
  • Resolve escalated issues, problem solving
  • Use of handheld scanners
  • Time management
  • Team coordination
  • Production management
  • WHS compliance
  • Team leadership
  • Data reporting

Certification

  • Manual car driver's license
  • Forklift license (LF)
  • Elevated work platform (EWP)
  • White card (construction)

References

Andy Karim 0423-639-488

MPC2, Australia Post

Troy Fiegert 0420-313-994

Focus on furniture

Jaime Vieira 0420-963-839

Personal friend

Timeline

PPC2 Dock/step up processing floor

Australia Post
08.2019 - 01.2024

Store Manager

Focus on Furniture
05.2017 - 07.2019

Assistant store manager/sales/Despatch Team member

Amart Furniture
01.2006 - 03.2017

Some College (No Degree) - Retail Management

Franklyn Scholar

Certificate III - Logistics

ARC Group

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Damien Link