Damien McEvilly
Fitzroy,Victoria
Summary
Driven leader with a track record of successfully managing sustainable high performance. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives. Expertise in risk and change management.
Overview
21
21
years of professional experience
Work History
Bank Manager
Westpac Bank
07.2012 - Current
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Managing day to day branch banking operations, ensuring accuracy and compliance with regulations.
- Working with multiple stakeholders across multiple divisions within the group to achieve customer focussed outcomes.
- Delivering consistent revenue growth through effective sales strategies, promoting banking products and high quality service, tailored to customer needs.
- Developed a loyal customer base through personalized service and tailored financial solutions.
- Identified partnership opportunities and established favourable business connections with internal stakeholders
- Assisting broader peer groups and coaching them on risk management and operational effectiveness.
- Created and delivered multiple statewide Leader of the Future programs for 3 years to our aspiring leader cohort.
- Chairing VIC/TAS Risk Advocates forum, identifying current and emerging risks and formulating strategies to address them through our Getting to Green Plan.
- Championing change management through multiple change initiatives across the bank and often being identified to pilot such initiatives.
Bank Manager
Santander UK
08.2003 - 06.2012
- Began in the Bank as a Teller and quickly progressed to Personal Banker and then Assistant Manger within 2 years finally becoming a Bank Manager in 2008.
- Performed similar activities to that of my current role at Westpac.
- Lead a high performance team through a time of change whilst Santander, UK merged 4 banking brands and merged them into one all throughout the backdrop of the GFC.
Education
Advanced Diploma - Certificate in Executive Management & Development
University of New South Wales
Sydney, NSW12.2023
Bachelor of Arts - Business Management
University of Liverpool
Liverpool, UK07.2003
Skills
- Critical Thinking
- Planning and coordination
- Relationship building and management
- Prioritising and Planning
Timeline
Bank Manager
Westpac Bank
07.2012 - Current
Bank Manager
Santander UK
08.2003 - 06.2012
Advanced Diploma - Certificate in Executive Management & Development
University of New South Wales
Bachelor of Arts - Business Management
University of Liverpool
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