Damon Richards
Mackay,QLD
Summary
OEM trained in Sandvik MB range with skills in troubleshooting, commissioning and customer support. Longwall experience as production fitter. Involved in commissioning of new machines on site, diagnose faults whilst liaising with product specialist to implement maintenance plans and to correct faults on machines.
I have experience in both Development panel fitting and Longwall fitting.
Overview
1
1
year of professional experience
Work History
Field Service Technician
Sandvik Mining And Construction
06.2023 - Current
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Expedited problem resolution by effectively liaising between key stakeholders including customers, management, engineering staff, and suppliers.
Longwall Fitter
JBE
01.2023 - 06.2023
- Enhanced production efficiency by accurately interpreting blueprints and specifications for various projects.
- Reduced downtime by performing preventative maintenance on equipment, ensuring smooth operations.
- Increased workplace safety by adhering to strict guidelines and protocols during daily operations.
- Collaborated with team members to complete tasks on schedule, maintaining high standards of workmanship.
- Follow Isolation procedures and identify and release stored energy
- Longwall relocation tasks on install and take off
- Applied strong problem-solving skills to address unexpected challenges that arose during the fitting process.
Education
Certificate III - Mechanical Engineering
NSW Tafe
Newcastle, NSW07.2021
Certificate IV - Hydraulics, Pneumatics And Control Systems
APT Hydraulics
Newcastle, NSW01.2020
Skills
- Emergency Response
- Tool management
- Safety assessment
- Data Collection
- Technical Analysis
- Technical Troubleshooting
- System Installation
- Equipment Repair
- Customer Service
- Preventive Maintenance
- HRWL - EWP, FT, C6, DG
- WAH, CP
- Advanced first Aid CPR
Timeline
Field Service Technician
Sandvik Mining And Construction
06.2023 - Current
Longwall Fitter
JBE
01.2023 - 06.2023
Certificate III - Mechanical Engineering
NSW Tafe
Certificate IV - Hydraulics, Pneumatics And Control Systems
APT Hydraulics
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