Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damon Smith

75 Hasties Rd, Gelorup,WA

Summary

Experienced with coordinating a merchandise team in a retail setting, has given me the skill of managing and working as a team to achieve a mutual goal. Utilizing organisational skills to execute business memos to a high standard. Professional education experience throughout my time at university, developing my skills of building meaningful relationships with my students. Fostering a safe and nurturing environment for the students in the classes during my professional practises and ensuring the lessons are focussed on student engagement.

Overview

8
8
years of professional experience

Work History

Merchandise Coordinator

JB Hi-Fi Bunbury
10.2023 - Current
  • Supervising daily operations on the sales floor, ensuring all promotions that are currently live are being communicated to customers entering the store (signage to call out sales, promotional areas in the store are completely stocked)
  • Executing daily merchandise memos to uphold the sales integrity of the store and that store practices are operating to the standard required.
  • Managing merchandise team daily by assigning particular jobs such as executing memos, repricing sections of the store removing signage that will expire.
  • Upholding a high level of customer service.
  • Resolving issues that may arise at the main counter and finding the best solution to the problem that a customer or staff member has brought to my attention.
  • Work collaboratively as part of a team in delivering a positive experience for both instore and online customers and effectively resolve customer complaints and queries as required
  • Ensure all Merchandising activities meet compliance and legislative requirements, with emphasis on Safety, including in-store process and incident reporting

Sales Assistant

JB Hi-fi Bunbury
09.2019 - 10.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Kitchen Hand

Happy Wife Cafe
05.2019 - 12.2019
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Collaborated with other kitchen staff to ensure smooth workflow during peak dining hours.

Assistant Coach

Grasshopper Soccer
09.2016 - 05.2017
  • Developed strong relationships with children from ages 4-12 further develop skills
  • Manage drills and encourage children to participate and have fun in playing sport games

Education

ATAR Graduate

Dalyellup Collage
10-2018

Bachelor of Arts - Education

Edith Cowan University
South West
07-2024

University Preparation Course -

Edith Cowan University
South West
07-2019

Certificate II - BUSINESS

YMCA
10-2018

Skills

  • Merchandise planning
  • Coordinating as a part team
  • Student engagement
  • Lesson planning
  • Technology integration
  • Relationship building
  • Computer skills
  • Positive attitude

Timeline

Merchandise Coordinator

JB Hi-Fi Bunbury
10.2023 - Current

Sales Assistant

JB Hi-fi Bunbury
09.2019 - 10.2023

Kitchen Hand

Happy Wife Cafe
05.2019 - 12.2019

Assistant Coach

Grasshopper Soccer
09.2016 - 05.2017

ATAR Graduate

Dalyellup Collage

Bachelor of Arts - Education

Edith Cowan University

University Preparation Course -

Edith Cowan University

Certificate II - BUSINESS

YMCA
Damon Smith