Dana BEADON
Summary
Strengths and Characteristics Excellent customer service skills,Ability to work individually or as a member of a team Very friendly and approachable Clean and tidy well presented Ability to pick up new processes quickly
Overview
7
7
years of professional experience
Work History
Coffee Barista
LAA CAFE
05.2023 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Team member
La Sable Patisserie
06.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during co worker absences, holidays, and busy periods.
- Was asked to come back to help open new store before that I worked there July 2021 to November
Manager
Price Attack
11.2021 - 06.2022
- Opening and closing the till each day
- Cash handling
- Bank deposit for the business
- Opening and closing of store
- Completion of the rosters using the electronic system Deputy
- Completion of weekly/monthly business reports
- Monitoring my KPI'S and others
- Setting targets to reach for each month
- Stocktakes
- Ordering of stock to budgeted figures
- Re-filling the selves with stock
- Setting up for promotional sales
- Ensuring that the retail side of the store was clean and tidy
- Scheduling hair appointments for the hairdressers
- Achievements:
- I was not familiar with opening and closing the till each day
- Counting the cash and coins was complicated at first but within a short amount of time I felt comfortable doing this and there was no times when I was on shift that the till was out.
- Accomplished multiple tasks within established timeframes.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Salon Assistant
Hair Journey
02.2021 - 04.2021
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered telephone calls to provide information and schedule new appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Apprentice
Hairdressing Apprenticeship, Shine Hairdressing
02.2018 - 02.2019
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Prioritized and accomplished multiple tasks within established timeframes.
Apprentice Hairdresser
Hair Industries
11.2016 - 12.2017
- Greet & served customers at register
- Re-filled stock and stock take
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Offered, prepared and served beverages to clients
- Weekly shopping for the store
- Answered telephone calls to provide information and schedule new appointments.
- Completed colour work on client hair
- Assisted in the closing of the store and opening of the store
- Completed ad-hoc tasks such as lunch runs for team
- Achievements:
- Having clients book me as their preferred hairdresser
- As an apprentice, I was completing almost as many clients as the senior staff
- Being able to learn new things quickly
- Assisted hair stylists with colour work by applying base colours and toners.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
No Degree - Coffee Training
7 Mile Coffee Roster
Canberra, ACT02.2021
No Degree - Cert 2 in Hairdressing
Tafe NSW
01.2019
Skills
- Hospitality and Professionalism
- Selling Techniques
- Customer Engagement
- Coffee Grinding
- POS Inventory System Operation
- Adaptable and Flexible
Timeline
Coffee Barista
LAA CAFE
05.2023 - Current
Team member
La Sable Patisserie
06.2022 - 12.2022
Manager
Price Attack
11.2021 - 06.2022
Salon Assistant
Hair Journey
02.2021 - 04.2021
Apprentice
Hairdressing Apprenticeship, Shine Hairdressing
02.2018 - 02.2019
Apprentice Hairdresser
Hair Industries
11.2016 - 12.2017
No Degree - Coffee Training
7 Mile Coffee Roster
No Degree - Cert 2 in Hairdressing
Tafe NSW
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