Tyson Callaby
Cooma,Nsw
Summary
Dynamic barista with extensive experience at McDonald's Cooma, excelling in beverage preparation and exceptional customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in espresso machine operation and maintaining cleanliness standards, ensuring a welcoming environment while efficiently managing high-volume orders.
Overview
2026
2026
years of professional experience
Work History
Coffee Barista
Mcdonalds Cooma
- Prepared high-quality espresso beverages using various brewing methods.
- Maintained cleanliness and organization of workstations and equipment.
- Assisted customers with menu selections and provided exceptional service.
- Operated point-of-sale system for order processing and cash handling.
- Collaborated with team members to meet customer demand during peak hours.
- Participated in product training sessions to enhance beverage knowledge.
- Adapted quickly to diverse customer needs and preferences through effective communication.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Controlled line and crowd with quick, efficient service.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
Barista
The Emu Crew
Traffic Controller
Trafx
- Monitored traffic flow to ensure safety and efficiency at designated sites.
- Operated communication equipment to relay information between ground staff and management.
- Assisted in implementing traffic management plans during peak hours to minimize congestion.
- Conducted on-site inspections to identify potential hazards and improve safety protocols.
Food Service Worker
McDonald’s Cooma
01.2023 - 03.2025
- Operated cash register efficiently, ensuring accurate transactions and excellent customer service.
- Prepared food items according to safety standards and quality specifications.
- Maintained cleanliness of dining area and kitchen, adhering to health regulations.
- Assisted in training new team members on operational procedures and best practices.
Retail Sales Associate
Home Hardware Karratha
01.2017 - 03.2019
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized displays and inventory levels, ensuring product availability for customers.
- Processed sales transactions accurately using point-of-sale systems, fostering efficient checkout processes.
- Collaborated with team members to restock merchandise and manage store layout effectively.
Education
No Degree - Year 10
Monaro High School
Cooma, NSWSkills
- Order taking
- Beverage preparation
- Workplace safety
- Drink customization
- Product upselling
- Cleanliness standards
- Quality standards
- Inventory management
- Cooking
- Coffee grinding
- Espresso preparation
- Quality assurance
- Online transaction processing
- Display maintenance
- Inventory handling
- Menu and product recommendations
- Time management
- Team player
- Problem-solving
- Adaptive and creative
- Friendly and outgoing
- Excellent memory
- Coffee machinery
- Decision-making
- Opening and closing duties
- Menu memorization
- Latte art
- Espresso machine operation
- Cash handling
- Active listener
- Attention to detail
- Safe food handling
- Safe food handling practices
- POS systems
- Exceptional customer service
- Product displays
- Cash register operation
- Food preparation
- Point of sale operation
- POS system operation
- Up-selling
- Sandwich preparation
- Smoothie making
- Food running
- Professional demeanor
- Multitasking and organization
- Clear communication
- Team collaboration
- Physical stamina
- Basic math
- Table setting
- Recipe adherence
- Solid problem solver
- Coffee brewing
- Espresso machine operations
- Dining room maintenance
- Hospitality and accommodation
- Opening and closing coordination
- Coffee and tea expertise
- Calm demeanor
- Speedy and efficient
- Front counter maintenance
- Positive and professional
- Cleaning and sanitizing
- Customer service
- Hospitality and professionalism
- Active listening
- Reliable and dependable
- Order preparation
- Workstation maintenance
- Adaptable and flexible
- Available weekends
- Flexible schedule
Timeline
Food Service Worker
McDonald’s Cooma
01.2023 - 03.2025
Retail Sales Associate
Home Hardware Karratha
01.2017 - 03.2019
Coffee Barista
Mcdonalds Cooma
Barista
The Emu Crew
Traffic Controller
Trafx
No Degree - Year 10
Monaro High School