Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Work Preference
Timeline
Generic

DANG HUNG ANH VO

Dandenong,VIC

Summary

Adapted swiftly to new technologies and software applications, contributing to effective data entry, analysis, and reporting. Demonstrated strong customer service skills while managing multiple tasks and prioritizing time effectively to enhance customer experiences. Motivated and responsible, with a continuous desire for learning.

Overview

9
9
years of professional experience

Work History

Retail assistant and store man

Oasis
01.2022 - Current
  • Returned to retail position in grocery, assisting customers with purchases.
  • Assisted customers with product selection, answered queries and provided advice.
  • Resolved customer complaints promptly, enhancing customer satisfaction.
  • Influenced customer buying decisions by explaining quality, value, and style of products.
  • Arranged and displayed merchandise effectively to promote sales.
  • Managed inventory levels and conducted stock checks regularly.
  • Utilized forklift for efficient transportation and storage of goods.

Production Worker

Oasis Makbak
01.2020 - 01.2022
  • Enhanced packaging skills to streamline product handling processes.
  • Volunteered for extra shifts during holidays and busy periods, supporting the team in maintaining operational continuity.
  • Engaged proactively in a new work environment, contributing to the team cohesion and workflow adaptation.

Retail Assistant

Oasis Bakery
01.2019 - 01.2020
  • Executed marketing and promotional initiatives, contributing to increased occupancy.
  • Fostered positive work environment by encouraging and uplifting colleagues and customers.
  • Facilitated regular conversations with team members to strengthen communication skills.

Hospitality

Oasis Bakery
01.2017 - 01.2019
  • Enhanced sales and customer satisfaction by delivering personalized service.
  • Exhibited confidence in professional interactions, fostering trust and rapport.
  • Collaborated with colleagues and customers to strengthen communication.
  • Participated in language and hospitality training sessions.

Education

Bachelor of applied design -

Melbourne Polytechnic
Epping, VIC
06-2023

Adv diploma of building design -

Melbourne Polytechnic
Preston, VIC
12-2021

Diploma of building construction -

Melbourne Polytechnic
Preston, VIC
12-2019

VCE year 12 -

Senior High School Diploma
Vietnam
06-2016

Skills

  • Inventory management
  • Product knowledge
  • Merchandising techniques
  • Pricing adjustments
  • Customer service
  • Complaint handling
  • Client support
  • Customer engagement
  • Attention to detail
  • Time management
  • Problem solving
  • Effective communication
  • Team collaboration

Hobbies and Interests

  • Sports, Cooking, Travel, Animals.

Work Preference

Work Type

Full Time

Location Preference

On-Site

Salary Range

$65000/yr - $200000/yr

Timeline

Retail assistant and store man

Oasis
01.2022 - Current

Production Worker

Oasis Makbak
01.2020 - 01.2022

Retail Assistant

Oasis Bakery
01.2019 - 01.2020

Hospitality

Oasis Bakery
01.2017 - 01.2019

Bachelor of applied design -

Melbourne Polytechnic

Adv diploma of building design -

Melbourne Polytechnic

Diploma of building construction -

Melbourne Polytechnic

VCE year 12 -

Senior High School Diploma
DANG HUNG ANH VO