Dang Khoi Luong
Avondale Heights,VIC
Summary
Driven leader with proven success at IGA Supermarket, enhancing team productivity by overhauling workflow processes and fostering a culture of excellence through motivational skills and effective workload management. Expert in decision-making and meeting facilitation, adept at aligning departmental goals with strategic objectives while ensuring regulatory compliance.
Overview
3
3
years of professional experience
Work History
Team Leader Manager
IGA Supermarket
02.2023 - Current
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives.
- Ensured compliance with industry regulations by implementing appropriate policies and procedures for the team''s operations.
Cashier
Dayef Petrolium
07.2021 - 10.2022
- Observing customers entering the station and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
Education
Bachelor of Business - Human Resource Management
Monash University
Melbourne, VIC06.2025
Skills
- Customer Focus
- Workload Management
- Motivational Skills
- Influencing skills
- Meeting facilitation
- Decision-Making
Timeline
Team Leader Manager
IGA Supermarket
02.2023 - Current
Cashier
Dayef Petrolium
07.2021 - 10.2022
Bachelor of Business - Human Resource Management
Monash University
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