Danica Henderson
Mount Cotton,QLD
Summary
I am a very reliable person with a passion for the hospitality industry. I have over 5 years experience excelling in hospitality and customer service faced roles. I am very eager for a new experience and to learn more about aviation. With the skills I have and passion for travelling I believe I would be a suitable fit for this role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
Carindale Hotel
09.2023 - Current
- Managed multiple tasks in high-volume environment
- Greeted customers with smile and provided helpful suggestions
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations
- Processed sales transactions using POS system
- Train staff
Childcare Assistant
Jungle Cubs Early Childhood
06.2022 - 08.2023
- Engaged with children individually to encourage physical activity and academic curiosity
- Assisted with meal preparation and feeding to meet children's dietary needs
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Maintained effective schedule balance between rest periods, active play, and instruction
Cafe Supervisor
Donut King
11.2018 - 04.2023
- Kept cafe in full compliance with food health and safety standards
- Trained staff to consistently exceed customers expectations and provide superior service
- Opening and closing store
- Perform well under pressure
Customer Service Assistant
Super IGA
10.2021 - 05.2022
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Maintained clean and organized work environment to maintain customer safety
- Money handling
- Judgment and decision making
Retail Assistant
Kmart
05.2016 - 10.2018
- Actively engaged with customers to provide general assistance and information on store merchandise
- Maintained tidy and organized store environment to comply with cleanliness standards
- Used POS system to process sales, returns, online orders, and gift card activations
- Stocked merchandise, clearly labeling items, and arranging accordingly
Education
Year 10 -
Victoria Point State High School
Victoria Point, QLD01.2018
Skills
- Customer focused
- Clean and organised
- Team player
- Excellent work ethic
- Take pride in my appearance
- Excellent work ethic
Certification
Responsible service of alcohol certificate
Blue card
Passport
Timeline
Restaurant Supervisor
Carindale Hotel
09.2023 - Current
Childcare Assistant
Jungle Cubs Early Childhood
06.2022 - 08.2023
Customer Service Assistant
Super IGA
10.2021 - 05.2022
Cafe Supervisor
Donut King
11.2018 - 04.2023
Retail Assistant
Kmart
05.2016 - 10.2018
Year 10 -
Victoria Point State High School
Responsible service of alcohol certificate
Blue card
Passport
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