Daniel Awde
Brisbane,QLD
Summary
Proactive Retail and Hospitality Worker with extensive experience in customer service, product selection, and transaction management. Skilled in maintaining store presentation, handling high-volume transactions, and ensuring quality food preparation. Strong team collaborator with excellent people skills, focused on resolving customer issues and enhancing overall shopping experiences.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
JD Sports
04.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
Retail Worker
City Beach
11.2022 - 02.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Hospitality Worker
McDonald's
06.2022 - 11.2022
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
Education
Bachelor's - Tourism, Hospitality And Event Management
University of Queensland
Brisbane, QLD11.2026
High School Diploma -
Toowoomba Christian College
Highfields, QLD11.2023
Certificate II - Hospitality
TAFE Queensland
Toowoomba QLD11.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Excellent people skills
- Cash Handling
Languages
Arabic
Limited Working
Croatian
Limited Working
Timeline
Retail Sales Associate
JD Sports
04.2024 - Current
Retail Worker
City Beach
11.2022 - 02.2024
Hospitality Worker
McDonald's
06.2022 - 11.2022
Bachelor's - Tourism, Hospitality And Event Management
University of Queensland
High School Diploma -
Toowoomba Christian College
Certificate II - Hospitality
TAFE Queensland
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