To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills to help build a rewarding career.
Overview
9
9
years of professional experience
Work History
Disability Support Worker
WeCare4U Services
07.2022 - Current
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting clients.
Drove clients safely to social activities and appointments.
Kept detailed daily logs with care actions, patient behaviors, and incidents.
Adhered to company requirements for patient interactions and care standards.
Maintained safety with tidy, clean, and hazard-free home environments.
FOH Manager
Aroma Coffee House & Eatery
07.2020 - 07.2022
Managed day-to-day FOH operations to maintain highest standards and meet customer expectations.
Demonstrated leadership by leading by example, keeping up with cleanliness and organization and delegating roles to employees.
Managed inventory through effectively ordering and receiving stock ex: beverages, cakes and front of house supplies.
Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
Performed cash handling and secured nightly bank deposits.
Created strong relationships with customers to ensure customer return and maintain strong business reputation.
Internal Sales Representative
Bsc Industrial
09.2018 - 07.2020
Handled inbound calls From customers to provide product information, answer questions, and further purchases.
Always Completed paperwork before deadlines Ex: Customer orders, invoices, cash on deliveries, customer quotes & price & Availability inquiries.
Exceeded in sales, customer service and loyalty program standards.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Exceptional computer skills.
Prepared and deliver customer sales quotes
Operated POS system to serve walk in customers.
Measured distances precisely to repair and fabricate hydraulic hoses for customers to meet strict tolerances.
Used Mechanical knowledge and Background to asses components to recommend and supply parts for customers.
Glazier
Dynamic Windows
12.2017 - 09.2018
Affixed glass doors to frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
Constructed and installed metal sashes and mouldings for glass installation using aluminium.
Secured glass and sashes into frames using different diameter rubber to meet certain specifications whilst maintaining perfect quality and structural requirements
Identified obstacles and used independent judgment to make decisions and solve problems.
Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
Delivered windows and doors to there required destination which involved heavy lifting and teamwork.
Automotive Mechanic
Broadlands Automotive & 4x4 Service Centre
12.2014 - 12.2017
Deferred 4th year apprentice.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Inspected and tested equipment to locate worn and damaged parts.
Disassembled defective parts to make proper repairs.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Replaced damaged, missing or defective parts with new and refurbished components.
Inspected and tested vehicles to meet requirements for certificate of roadworthiness.
Installed aftermarket suspension.
Maintained and upheld a clean work environment
Education
TAFE Gippsland
Victorian First AID Services And Training
Hardy Spicer
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Nagle College
Skills
Exceptional customer service and computer skills
Perfectionist
Attention to Detail
Hardworking and Dedicated
Fast Learner
Team Leadership
Mechanical Expertise
Deliver Exceptional Care
Hobbies
4WDing & Camping
Golf
Gym
Spending time with family
Cars & Motorbikes
References
Simon Hunter
2IC BSC Industrial
0400 357 864
Ben West
Owner Aroma Coffee House & Eatery
0400197635
Timeline
Disability Support Worker
WeCare4U Services
07.2022 - Current
FOH Manager
Aroma Coffee House & Eatery
07.2020 - 07.2022
Internal Sales Representative
Bsc Industrial
09.2018 - 07.2020
Glazier
Dynamic Windows
12.2017 - 09.2018
Automotive Mechanic
Broadlands Automotive & 4x4 Service Centre
12.2014 - 12.2017
TAFE Gippsland
Victorian First AID Services And Training
Hardy Spicer
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Nagle College
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