Daniel De Silva
Yangebup,WA
Summary
Proven Customer Service Cashier at Kentucky Fried Chicken, adept in maintaining high customer satisfaction and exceeding service goals. Skilled in problem-solving and customer inquiries, I excel in creating welcoming environments and efficiently resolving complaints. Demonstrated reliability and team collaboration, enhancing store operations and customer experience.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Kentucky Fried Chicken
Spearwood, WA
09.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
High School Diploma -
CBC Fremantle
Fremantle, WA12.2026
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Guest Services
- Product Knowledge
- Customer Focus
- Customer inquiries
- Retail Merchandising
- Product Merchandising
- Drawer management
- Cross-selling abilities
- Problem-Solving
- Cleaning and sanitizing
Mountain Bike Riding, 3D Printing,Cars, Home Maintenance Duties/Tasks
During my free time, I am always eager to go with family and friends and travel down the south-west of WA exploring Mountain Bike tracks as a form of exercise and expand my skills. Whilst at home I attend to household chores, such as gardening and attend to the repair of household items or maintain them.
I thoroughly enjoy using my 3D printer and try printing a variation of things as i see fit .
Timeline
Customer Service Cashier
Kentucky Fried Chicken
09.2023 - Current
High School Diploma -
CBC Fremantle