Daniel Lai

• Boosted store revenue through upselling and cross-selling techniques.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Increased sales by building strong customer relationships and providing excellent service.

Travelled and focused on family matters

• Performed carpentry-related duties including the installation of dry wall, ceilings, trim, and fabrication of replacement trim and mouldings
• Highly skilled in calculating dimensions and measuring sites accurately to determine materials required
• Experienced in the use of hand tools, machines, and power saws to shape and cut materials to specified measurements.

• Increased client satisfaction through precise measurements, cuts, and assembly of materials for custom projects.
• Enhanced project efficiency by accurately interpreting blueprints and executing carpentry tasks accordingly.
• Collaborated with team members to complete carpentry projects on time and within budget constraints.

• Facilitated customer sales by assisting customers with locating products, and offering product advice according to specific requirements
• Maintained a comprehensive knowledge of promotions, exchange guidelines, and payment policies to ease the sales process
• Excellent communication and negotiation skills to resolve customer complaints and maintain customer satisfaction and loyalty.
• Increased sales by building strong customer relationships and providing excellent service.