Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Daniel Nickson

Yatala,QLD

Summary

Reliable & Adaptable 20 year old eager to kickstart a career in sales, looking for a full-time employment in your company. With previous Customer Service experience and skills, I am excited to contribute to a positive workplace for a better shopping outcome for the clients.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Night Shift Filler

Coles Supermarket
Brisbane, QLD
08.2022 - Current
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
  • Operated Pallet jacks to safely lift and relocate heavy pallets within the storeroom or onto the shop floor when safe to do so.

Customer Service Team Member

Coles Supermarket
Waterford, QLD
08.2022 - Current
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Monitored cash drawers in multiple checkout stations and cautiously deliver accurate cash pickups and orders.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Fast Food Crew Member

Hungry Jack's
Brisbane
03.2022 - 08.2022
  • Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.

Education

High School Diploma -

Frankston High School
Frankston, VIC
01.2021

Skills

  • Cash Handling
  • Great Time Management
  • Communication
  • Independent Thinking
  • Customer Service
  • Adaptability
  • Active Listening
  • Sales worker
  • Reliability
  • Cooperative
  • Interpersonal Skills

Certification

  • License to Perform High Risk Work - [Issued 2022 ] [ Expires 2027]
  • Construction Induction Card - [Issued 2022]
  • Certificate III In Information,Digital Media and Technology

[ Obtained 2021 ]

References

Dolores Scally Family Member Email: dolores.scally@gmail.com Ph: 0421197282

Timeline

Night Shift Filler

Coles Supermarket
08.2022 - Current

Customer Service Team Member

Coles Supermarket
08.2022 - Current

Fast Food Crew Member

Hungry Jack's
03.2022 - 08.2022

High School Diploma -

Frankston High School
Daniel Nickson