Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Daniel Nickson

Yatala,QLD

Summary

Reliable & Adaptable 20 year old eager to kickstart a career in sales, looking for a full-time employment in your company. With previous Customer Service experience and skills, I am excited to contribute to a positive workplace for a better shopping outcome for the clients.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Night Shift Filler

Coles Supermarket
08.2022 - Current
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
  • Operated Pallet jacks to safely lift and relocate heavy pallets within the storeroom or onto the shop floor when safe to do so.

Customer Service Team Member

Coles Supermarket
08.2022 - Current
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Monitored cash drawers in multiple checkout stations and cautiously deliver accurate cash pickups and orders.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Fast Food Crew Member

Hungry Jack's
03.2022 - 08.2022
  • Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.

Education

High School Diploma -

Frankston High School
Frankston, VIC
01.2021

Skills

  • Cash Handling
  • Great Time Management
  • Communication
  • Independent Thinking
  • Customer Service
  • Adaptability
  • Active Listening
  • Sales worker
  • Reliability
  • Cooperative
  • Interpersonal Skills

Certification

  • License to Perform High Risk Work - [Issued 2022 ] [ Expires 2027]
  • Construction Induction Card - [Issued 2022]
  • Certificate III In Information,Digital Media and Technology

[ Obtained 2021 ]

References

Dolores Scally Family Member Email: dolores.scally@gmail.com Ph: 0421197282

Timeline

Night Shift Filler

Coles Supermarket
08.2022 - Current

Customer Service Team Member

Coles Supermarket
08.2022 - Current

Fast Food Crew Member

Hungry Jack's
03.2022 - 08.2022

High School Diploma -

Frankston High School

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Daniel Nickson