Daniel Ortiz
Sydney Olympic Park,NSW
Summary
Driven by results, I excelled at Sydney Tools by leveraging my sales expertise and customer service skills to consistently exceed sales targets. My proactive approach and ability to foster long-term customer loyalty, coupled with proficient cash handling and problem-solving abilities, significantly contributed to enhancing customer satisfaction and driving business growth. Well-qualified [Job Title] familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Sydney Tools
Sydney, NSW
02.2019 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Negotiated with suppliers to secure merchandise at competitive prices, improving profit margins.
- Identified upselling opportunities, contributing to increase in average transaction value.
- Monitored sales trends to advise management on potential inventory adjustments.
Yard/Salesperson
Coates Hire
Seven Hills, NSW
08.2019 - 02.2020
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Improved yard efficiency by organizing tools and equipment for easy access and optimal workflow.
- Contributed to a clean work environment by performing daily trash removal, sweeping, and general upkeep tasks.
- Collected and removed debris at job sites.
- Collaborated with team members to complete large-scale projects within assigned deadlines.
Formwork Laborer
Meriton
Mascot, NSW
03.2015 - 09.2018
- Maintained high-quality workmanship through precise alignment, leveling, and squaring of formwork systems.
- Expedited project timelines through proficient interpretation of blueprints, plans, and specifications related to formwork processes.
- Increased productivity by operating power tools and heavy machinery in a safe and effective manner.
- Optimized resource allocation by effectively prioritizing tasks based on urgency, complexity, or dependencies with other trades.
- Achieved accurate pours for concrete structures with careful placement and securing of reinforcement bars within the formworks.
- Assisted in achieving project deadlines with efficient coordination and communication among team members.
- Improved workplace safety by conducting regular inspections of formwork materials and equipment.
Education
No Degree - Sales And Marketing Education
Westfields Sports High School
Fairfield West, NSWSports Studies
Holy Cross College
Ryde, NSWSkills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Cash Register Operation
- Complex Problem-Solving
- Processing payments
- Point of sale operation
- Opening and closing procedures
- Cold-calling
- Customer Service
- Friendly and Helpful
- Decision-Making
- Goal-Driven
- Flexible Hours
sports
play football love nfl and play all sports
Timeline
Yard/Salesperson
Coates Hire
08.2019 - 02.2020
Sales Assistant
Sydney Tools
02.2019 - Current
Formwork Laborer
Meriton
03.2015 - 09.2018
No Degree - Sales And Marketing Education
Westfields Sports High School
Sports Studies
Holy Cross College