Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Hobbies
Timeline
Generic

Daniel Pavlovic

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Always boosting morale and motivation amongst other employees for maximum performance. Has a positive mindset and attitude when difficulties may arise. Proactive and hardworking individual focused on continuous operational improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager

Horsley Hire
01.2020 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.

Builder's Labourer

Eastern Suburb Stairs
05.2018 - 01.2020
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Followed blueprints and diagrams to complete projects according to specifications.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Worked with contractors and other tradespeople to meet project specifications and deadlines.
  • Observed safety regulations on job sites to minimize accidents.
  • Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
  • Dug trenches and set up forms to specified requirements for concrete pours.
  • Helped with erecting scaffolding and ladders.

Concrete Labourer

ASP Concrete
03.2017 - 04.2018
  • Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
  • Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Demolished and repaired old concrete surfaces.
  • Installed rebar and molded expansion joints and edges for concrete projects.
  • Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
  • Safely operated concrete-cutting and finishing drills, power saws and trowels to complete assigned tasks.
  • Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
  • Assisted with concrete mixing, following instructions for proper ratios of cement, sand and water.
  • Troweled and finished concrete to create textured or decorative surfaces.
  • Set wood and other forming materials to prepare for concrete pours.

Education

Bachelor of International Business - Business

Currently Studying At Western Sydney University
Parramatta, NSW
11.2024

High School Diploma -

St Dominic's College
Penrith, NSW
10.2020

Skills

  • Process Improvement Strategies
  • Staff Training
  • Strategic Partnership
  • Staff Management
  • Policy and Procedure Implementation
  • High-Pressure Environments
  • Workflow Planning
  • Performance Monitoring and Evaluation
  • Interpersonal Communications
  • Complex Problems Analysis
  • Continuous Improvements
  • Team Leadership
  • Employee Motivation
  • Employee Relations
  • Solution Development
  • Warehouse Operations
  • Multi-Site Operations
  • Can TIG and MIG welding

Certification

Has full car license and can drive a manual transmission

Hobbies

Can play the guitar

Played soccer for 6 years at a high level

Upcycling old furniture


Hobbies

Can play guitar

Played high level soccer for 6 years

Upcycling old furniture


Timeline

Operations Manager

Horsley Hire
01.2020 - Current

Builder's Labourer

Eastern Suburb Stairs
05.2018 - 01.2020

Concrete Labourer

ASP Concrete
03.2017 - 04.2018

Bachelor of International Business - Business

Currently Studying At Western Sydney University

High School Diploma -

St Dominic's College
Daniel Pavlovic