Daniel Petrilli
Toorak Gardens,Australia
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Pasta Deli. Proven ability in food preparation and cash handling, ensuring order accuracy and compliance with food safety standards. Recognized for effectively resolving patron inquiries and enhancing dining experiences through attentive service and strong communication skills. Reliable general laborer offering a consistent work history of quality in projects. Strong teamwork skills to complete tasks within deadlines. Well-versed in safely using power tools, loading and unloading materials.
Overview
5
5
years of professional experience
Work History
Front of House
Pasta Deli
Burnside, South Australia
01.2017 - 01.2022
- Prepared salads, appetisers, and set up garnish stations to assist kitchen staff.
- Carefully transferred orders from the kitchen to tables, and cleared plates as patrons finished food and beverage items.
- Communicated effectively with patrons to establish preferences, dietary restrictions, and make food and beverage recommendations.
- Entered customer food orders into a POS system.
- Cleaned dishes with detergent, rinsing, and sanitising chemicals.
- Plated food and assessed plate presentation to maintain the highest standard of food quality.
- Maintained a polite and professional manner with patrons to encourage inquiries and order placements.
- Handling end-of-day sales.
Labourer
Hoban Recruitment
01.2023
- Performed heavy labour, such as lifting barricades.
- Loaded trucks with materials according to specified guidelines for delivery.
- Performed physical activities requiring heavy lifting, walking and standing for long periods.
- Assisted team members with loading and unloading materials as needed.
- Followed safety protocols to minimize risks on job sites consistently.
Flyer Distributor
Festivals More Talent
01.2023
- Answering patrons' inquiries about products.
- Provided friendly customer service.
- Distributed promotional flyers at local events and festivals.
- Maintained organized inventory of flyers for efficient distribution.
- Adapted distribution strategies based on crowd dynamics and event flow.
- Attended briefings on company, event, product and services being marketed to receive instructions and materials.
Front Of House
Formerly Known As
01.2023
- Entered customers' orders through the POS system.
- Running coffee orders from the coffee machine to the customers' table.
- Transferring food orders from the kitchen to the customer's table.
- Preparing food orders.
- Clearing tables.
- Refilling stock.
Education
Diploma of Business and Hospitality -
Torrens University
Adelaide, South Australia01.2022
Diploma of Business -
University of South Australia
Adelaide, South Australia01.2021
RSA Course -
01.2020
Christian Brothers College -
Christian Brothers College
Adelaide, South Australia01.2019
Skills
- Food safety understanding
- Cash handling
- Ability to lift over 20 kg
- Customer service
- End-of-day takings
- Problem resolution
- Attention to detail
- Order accuracy
- Front of house
- Safety compliance
- Food preparation
- Quick learner
- Cleaning
- Answering patrons' inquiriess
- Takeaway customer service
Accomplishments
- Nancy Belperio, Supervising Manager of Pasta Deli Burnside, 0425 621 130
- Michael Morphett, Manager of Formerly Known As, 0415 782 107
Availability
All Day, All Day, All Day, All Day, All Day, All Day, All Day Monday: All Day Tuesday: All Day Wednesday: All Day Thursday: All Day Friday: All Day Saturday: All Day Sunday: All Day
References
- Luke Francesca, Human Resource Manager of Pasta Deli Burnside, 0434 179 877
- James Strong, Account Manager of Hoban Recruitment, 0420 559 461
Personal Information
Date of Birth: 03/15/01
Timeline
Labourer
Hoban Recruitment
01.2023
Flyer Distributor
Festivals More Talent
01.2023
Front Of House
Formerly Known As
01.2023
Front of House
Pasta Deli
01.2017 - 01.2022
Diploma of Business and Hospitality -
Torrens University
Diploma of Business -
University of South Australia
RSA Course -
Christian Brothers College -
Christian Brothers College
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