DANIEL PORTEUS
Greensborough,VIC
Summary
Dynamic assistant manager with a strong background in restaurant operations and team leadership. Demonstrated ability to streamline processes, enhance customer satisfaction, and develop staff through effective training programs. Eager to contribute to organizational success by leveraging expertise in staff management and service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Grill'd Healthy Burgers
Plenty, VIC
09.2025 - Current
- Assisted in managing daily operations and staff scheduling to optimize restaurant efficiency.
- Supported training initiatives for new team members to enhance service quality and product knowledge.
- Executed inventory management tasks, ensuring stock levels met demand while minimizing waste.
- Monitored customer feedback, identifying areas for improvement in service delivery and menu offerings.
- Ensured compliance with health and safety regulations, maintaining a clean and safe working environment.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Barback
Jaggajagga
Greensborough, VIC
03.2025 - 08.2025
- Assisted bartenders in preparing and restocking bar supplies efficiently.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Team Leader
Grill'd Healthy Burgers
Eltham, VIC
09.2023 - 09.2025
- Supervised team members to enhance workflow efficiency and maintain high service standards.
- Implemented training programs for new staff, fostering skill development and teamwork.
- Streamlined operational processes, resulting in improved service delivery and customer satisfaction.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Chicken Cook
Mr Rooster
Diamond Creek, VIC
02.2023 - 08.2023
- Prepared and cooked chicken dishes following standardized recipes to ensure quality and consistency.
- Operated kitchen equipment, including fryers and grills, maintaining safety and hygiene standards.
- Monitored cooking times and temperatures to deliver perfectly cooked meals in a fast-paced environment.
- Assisted in inventory management by tracking ingredient levels and minimizing waste during food preparation.
Receptionist
7 Star Pizza
Greensborough, VIC
09.2022 - 03.2023
- Managed front desk operations, ensuring efficient customer service and a welcoming environment.
- Trained new employees on front desk procedures, promoting consistency in customer interactions.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Collaborated with kitchen staff to streamline order processing, improving overall workflow efficiency.
Chicken Cook
Goodys Charcoal Chicken
St Helena, VIC
02.2022 - 12.2022
- Conducted regular maintenance checks on kitchen appliances to ensure optimal performance and safety compliance.
- Contributed to a positive workplace environment through strong communication skills and teamwork.
- Ensured food safety standards were met by properly storing and handling raw chicken products.
Education
High School Diploma -
St Helena Secondary College
St Helena, VIC12-2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Staff management
- Orientation and training
- Employee performance evaluations
Certification
- Certificate 3 in Hospitality Training - 1 year.
Timeline
Assistant Manager
Grill'd Healthy Burgers
09.2025 - Current
Barback
Jaggajagga
03.2025 - 08.2025
Team Leader
Grill'd Healthy Burgers
09.2023 - 09.2025
Chicken Cook
Mr Rooster
02.2023 - 08.2023
Receptionist
7 Star Pizza
09.2022 - 03.2023
Chicken Cook
Goodys Charcoal Chicken
02.2022 - 12.2022
High School Diploma -
St Helena Secondary College