Dynamic Team Leader with a proven record in safety protocols and emergency response. Expertise in compliance auditing and incident management. Committed to fostering a collaborative team environment and mentoring future leaders.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Team Leader
ISS Security
Brisbane Airport, QLD
07.2011 - Current
Supervised security personnel to ensure compliance with protocols and procedures.
Delegated daily tasks to team members to optimize group productivity.
Trained new team members on policies, procedures, and emergency response protocols.
Developed strategies for problem solving and conflict resolution among team members.
Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Responded promptly to incidents and emergencies, implementing effective resolution strategies.
Coordinated daily operations to maintain safety and security standards on site.
Conducted regular inspections of security equipment to ensure optimal functionality.
Established clear expectations for employees, providing guidance when needed.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.