Daniel Scaramozzino

• Increased membership retention by implementing personalized outreach strategies and follow-up initiatives.
• Developed comprehensive membership reports for management to analyse trends, opportunities, and areas for improvement.

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• Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
• Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
• Performed cold-calling and follow-ups with leads to secure new revenue.
• Contacted customers and prospects to generate new business to achieve company growth goals.

• Used POS system to process sales, returns, online orders, and gift card activations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Trained kitchen staff to perform various preparation tasks under pressure.
• Coordinated with team members to prepare orders on time.
• Monitored and maintained clean working areas and cooking surfaces.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.

• Observed actions of coaches and players to detect rule infractions.
• Started and ended games according to schedule, rules and weather cancellation policies.
• Resolved disagreements among umpires, players and coaches using effective communication and rules explanation.
• Used EDFL login to compile and record scores and other athletic records.