Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Daniel Southern

Perth,WA

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

13
13
years of professional experience

Work History

Retail Manager

Coles
07.2023 - Current
  • Increased sales by implementing effective merchandising strategies and optimized store layouts.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Implemented loss prevention strategies to minimize shrinkage and maintain profitability.

Retail Manager

Woolworths
11.2017 - 07.2023
  • Managing team of 20+ employees
  • Hiring, inductions, coaching/counseling and training/development of staff
  • Sole duty manager at night, running/closing
  • Meeting deadlines, ensuring all shelves are stocked and maintaining exceptional store presentation
  • Balancing budgets.

Sandblaster

JP Corrosion Control
02.2015 - 10.2017
  • Abrasive blasting
  • Coating application services
  • General labor
  • Mobile site work
  • Forklift operation.

Labourer

The Rigging Shed
11.2011 - 07.2013
  • Safety inspection of chain slings, synthetic slings, wire rope and harnesses
  • Creating wire rope and chain slings
  • Load testing
  • Running offsite jobs
  • Forklift operation.

Education

Skills

  • Strong focus on providing excellent customer service
  • High degree of initiative and ability to work in fast-paced, pressured work environments
  • Multitasking, focused on time management and ability to work flexibly and in harmony with team
  • Strong work ethic with solid reputation for being reliable, dedicated, passionate and energetic
  • Ability to work well within team environments as well as autonomously
  • Dedication to high-quality work and completing work to set deadlines
  • Leadership, able to guide individuals or teams to succeed
  • Strong awareness and comfortable working within OH&S framework and understand impact of risk management
  • Business Development
  • Customer Service
  • Staff Management
  • Inventory Control
  • Loss Prevention
  • Staff recruitment
  • Employee Scheduling

References

  • Aleks Chan, Assistant Store Manager, Woolworths, 0478 783 983
  • John Hannah, Grocery Manager, Woolworths, 0488 120 569
  • Kellie Johnson, Character Referee, Fiona Stanley Hospital Pharmacist, 0478 783 983

Timeline

Retail Manager

Coles
07.2023 - Current

Retail Manager

Woolworths
11.2017 - 07.2023

Sandblaster

JP Corrosion Control
02.2015 - 10.2017

Labourer

The Rigging Shed
11.2011 - 07.2013

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Daniel Southern