Daniel Starling
Wandi,WA
Summary
Communicative 2IC Manager offering Five years of comprehensive experience providing administrative and operational support to managers. Detail-oriented and versatile professional polished in motivating staff to meet personal and company goals and planning and implementing various strategies to boost productivity. Strong team leader possessing mature decision-making abilities and outstanding time management skills.
Overview
9
9
years of professional experience
Work History
2IC Manager
Harvey Norman Port Hedland Computers
2022.05 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Defined clear targets and objectives and communicated to other team members.
Volunteer
Alliance Dance Compay
2015.09 - Current
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Assisted with special events and programs.
- Monitored and adjusted sound and lighting levels to optimize live event performance.
- Diagnosed and resolved problems with AV equipment and media management systems.
- Guided decision-makers with technical advice on product selection and operation.
Salesperson
Harvey Norman Port Hedland Electrical
2018.03 - 2022.05
- Built relationships with customers and community to promote long term business growth.
- Increased sales and customer satisfaction through personalized servicing.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
2IC Manager
Harvey Norman Computers
2015.03 - 2018.03
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Education
No Degree - ACE Insurance Limited FSR Tier 1 Compliance
Combined Insurance
03.2014
Certificate II - Business
Pilbara TAFE
Port Hedland, WA11.2008
Certificate I - Information Technology
Pilbara TAFE
Port Hedland, WA11.2007
Skills
- Revenue Forecasting
- Business Planning
- Market Analysis
- Team Development
- Computer Skills
- Customer Service
- Performance Evaluations
- Employee Development
- Staff Management
- Customer Retention
- Business Development
- Product Promotions
Timeline
2IC Manager
Harvey Norman Port Hedland Computers
2022.05 - Current
Salesperson
Harvey Norman Port Hedland Electrical
2018.03 - 2022.05
Volunteer
Alliance Dance Compay
2015.09 - Current
2IC Manager
Harvey Norman Computers
2015.03 - 2018.03
No Degree - ACE Insurance Limited FSR Tier 1 Compliance
Combined Insurance
Certificate II - Business
Pilbara TAFE
Certificate I - Information Technology
Pilbara TAFE
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