Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
References
Timeline
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Daniel Tran

Springvale,Australia

Summary

Lean management professional with strong foundation in process improvement and operational efficiency. Proven ability to lead cross-functional teams and drive continuous improvement initiatives. Skilled in Lean methodologies, problem-solving, and change management, with keen focus on achieving sustainable results. Known for adaptability and reliability in dynamic environments.

Overview

30
30
years of professional experience

Work History

Commercial Lead

Toll – Mondelez
06.2023 - Current
  • Financial oversight of budgeting and forecasting processes
  • Contributing to divisional accounting practices
  • Successfully managing a diverse stakeholder group and championing a collaborative working environment
  • Providing ongoing support to contract management and negotiation
  • Ensuring customer profitability and all operational tasks are meeting required operating margins
  • Ongoing reporting and analysis of performance against Balance Scorecard/KPI’s/DIFOT
  • Working directly with customers negotiating, presenting, and driving win-win outcomes
  • Manage operational projects using best practice CI and project management principle

Warehouse Clerk

Toll – Goodyear
01.2014 - Current
  • Collate/compile Invoice to charge client
  • Payroll for wage and temp staff
  • Managing Purchase Orders and Invoices
  • Budgeting and Forecasting
  • Manage Consumables & Office supplies
  • Collate & report P&L
  • CI Involvement
  • Workday Compliance Officer
  • Assisting with Inventory; Inventory control, Stockout, Partials/Full Putaway, adding new SKUs
  • Creating and updating SOPs & SWPs
  • Liaising with Clients and carriers via email & phone
  • Compiling reports; Daily, Invoice, KPI and all Productivity reports
  • Inbound Container planning
  • Outbound Load planning
  • Managing FORD OE; inventory control, liaising with Ford, planning picks to meet KABAN requests
  • Reporting MHE breakdown to Crown and MLA
  • Operating Forklift/MHE
  • Fire Warden

Planner

Toll – Mondelez
07.2021 - 06.2023
  • Allocating tasks for pick team
  • Plan outbound loads
  • Stock Replenishments
  • Compile pick slips, delivery labels and barcodes
  • Updating case and pallet pick boards
  • Manage Short Stock report
  • Comply with Export shipments batch requirements
  • Consumables Control
  • Respond and action shipment updates, cancellations, request and amendments
  • Create Floor-Picks
  • Send Airpick report to inventory team

Inbound Clerk/Pallet Controller

Toll – Rubbermaid
01.2011 - 01.2014
  • Supervise Team Members
  • Applying 5S and S.T.R.I.V.E in daily duties
  • Liaising with Clients via email & phone
  • Raise KPI, Pallet and Pre-Advice Reconciliation Reports
  • Liaising with freight companies and supplies via email & phone
  • Using Red Prairie, 2IC system and Excel
  • Operating Cubiscanner
  • Operating Forklift/MHE
  • Fire Warden

Manager

The In-Tuition Centre
01.2010 - 01.2012
  • Supervising tutors
  • Arranging classes
  • Preparing rosters
  • Handling payments
  • Liaising with parents/customer service
  • Payroll
  • Account keeping

Dispatch Co-Ordinator

Universal Enterprises P/L
01.2006 - 01.2010
  • Co-ordinating dispatch/Incoming shipments
  • Driving Forklift
  • Freight Forwarding
  • Data Entry
  • Stock Control
  • Liaising with freight company via email/phone
  • Booking couriers through internet and phone
  • Managing pick/packers
  • Using Microsoft Office and various IT programs
  • Using RF Scanners

Sales Account Manager

Telkom
01.2003 - 01.2005
  • Meeting up with business owners/managers
  • Sale business packages to commercial clients
  • Tailor business solutions to suit clients
  • Looking after clients account and queries
  • Cold calling commercial customers and gaining interest
  • Setting and scheduling appointments for consultants

Telemarketer/Customer Service Officer

Salesforce
01.2000 - 01.2003
  • Outbound/Inbound
  • Contacting customers to upsell and cross-sell services to add value
  • Maintain professionalism to provide excellent customer service
  • Attend sales and customer service workshops
  • Receiving inbound calls in relation to accounts enquiries
  • Direct marketing and contacting customers

Trainee Manager

Coles Supermarket
01.1998 - 01.2000
  • Customer Service
  • Stock Control/Ordering
  • Rostering
  • Store Operations
  • Complaint resolution

Storeman

Toyota Motors Corporation Australia
01.1995 - 01.1998
  • Stock Control (Logistics)
  • Unpacking/Packing
  • Ensure available stocks for production line

Education

Certificate IV -

Frontline Management

Certificate II -

Telecommunication

Pallet Control Training -

Toll

Product Training - Resale, LD, Dialup, Mobile, Broadband

AAPT

V.I.C. Training -

Toyota

VCE - 1994

Hobsons Bay Secondary College
Albert Park
01-1994

Skills

  • Presenting
  • Reporting
  • Communicating
  • Budgeting & Forecasting
  • Invoicing
  • Ensuring customer profitability
  • Contract management & negotiation
  • Analysing report, performance & data
  • Continuous Improvement
  • Pallet Control
  • Supervising staff
  • Operate Cubi-Scanner
  • Managing/Coordinating
  • Able to work independently and in a team
  • Excellent organisational skills
  • Excellent telephone manner
  • Highly developed administration skills
  • Effective communication and sales skills
  • Competent in general office management
  • Excellent customer service skills
  • Experienced with office equipment
  • Competent with ADI
  • Competent with UNIBIS
  • Competent with Red Pairie
  • Competent with 2IC
  • Competent with SAP
  • Competent with Wizard
  • Competent with Genesis
  • Competent with MYOB
  • Competent with Microsoft Office
  • Competent with Windows
  • Excellent staff/management relations
  • Demonstrate to be an effective team player
  • Organising staff rosters
  • Manage Stock Control
  • Inbound/Outbound Planning
  • Experienced in Fork-Lift driving

Accomplishments

  • Outstanding Achievement Award 2012 (Toll Rubbermaid)
  • Gordon Hoadley Scholarship for Academic Excellence (Hobson's Bay Secondary College)
  • Sales Gun Salesforce (Project TXU)

Languages

English
Vietnamese

Hobbies and Interests

  • Music
  • Basketball
  • Football
  • Fishing
  • Socialising

References

  • John Havran, Senior Operations Manager (Toll - Goodyear), 0466 495 735
  • Michael Chain, Team Manager (Toll - Goodyear), 0423 513 397
  • Max Reynolds, Senior Operations Manager (Toll - Rubbermaid), 03 9975 9306
  • Michael Gardiner, Team Manager (Toll - Rubbermaid), 0400 941 826
  • Cecilia Nguyen, Director (The In-Tuition Centre), 0478 887 898
  • Roque Cross, Warehouse Manager (Universal Enterprises P/L), 0404 699 092

Timeline

Commercial Lead

Toll – Mondelez
06.2023 - Current

Planner

Toll – Mondelez
07.2021 - 06.2023

Warehouse Clerk

Toll – Goodyear
01.2014 - Current

Inbound Clerk/Pallet Controller

Toll – Rubbermaid
01.2011 - 01.2014

Manager

The In-Tuition Centre
01.2010 - 01.2012

Dispatch Co-Ordinator

Universal Enterprises P/L
01.2006 - 01.2010

Sales Account Manager

Telkom
01.2003 - 01.2005

Telemarketer/Customer Service Officer

Salesforce
01.2000 - 01.2003

Trainee Manager

Coles Supermarket
01.1998 - 01.2000

Storeman

Toyota Motors Corporation Australia
01.1995 - 01.1998

Certificate II -

Telecommunication

Pallet Control Training -

Toll

Product Training - Resale, LD, Dialup, Mobile, Broadband

AAPT

V.I.C. Training -

Toyota

Certificate IV -

Frontline Management

VCE - 1994

Hobsons Bay Secondary College

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