Danielle Arthur
Eaglehawk,VIC
Summary
With 18 years experience in retail management I'm wanting to expand and grow my current skill set, and looking for a new challenge. With working in the petroleum industry providing a safe environment on site is a priority. I am hard working and willing to learn and support my team to achieve successful outcomes. I'm self motivated and I strive in a face paced environment with a team or on my own.
Overview
19
19
years of professional experience
Work History
Store Manager
BP Australia
Epsom, Vic
05.2022 - Current
- Performed daily completion of daybooks, including till reconciliation, fuel discrepancies, and checking refunds.
- Ensured compliance with safety protocols, regulations and standards.
- Facilitated team meetings to discuss safety challenges and strategies for improvement.
- Mentored new employees on safety protocols, processes and procedures.
- Provided training opportunities for existing staff in order to enhance their skillset.
- Evaluated employee performance through regular reviews and feedback sessions.
- Resolved conflicts between staff members in a timely manner.
- Assigned tasks and delegated responsibilities among team members.
- Maintained records of inventory and performed stocktakes.
- Being able to meet the required labor budget and ensure hours are used at the required times.
- Scheduled maintenance tasks and ensured all equipment was functioning properly.
- Responded promptly to customer inquiries or complaints.
- Managed daily operations of the site, including staff and contractors.
- Recruited, trained, and supervised new employees.
- Developed and maintained strong relationships with customers, ensuring satisfaction, and fostering repeat business.
- Developed strategies to maximize sales and profitability.
- Performed regular price checks to ensure competitive pricing.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Assistant Store Manager
BP Australia
Epsom, Vic
12.2005 - 05.2022
- As above to support the current store manager
Education
Bendigo Senior Secondary Collage
Bendigo12-2003
Skills
- Site Safety
- Team Leadership
- Staff Management
- Coaching and Mentoring
- Shift Scheduling
- Punctual
- Reliable
- Hard working
- Quick learner
References
References available upon request.
Timeline
Store Manager
BP Australia
05.2022 - Current
Assistant Store Manager
BP Australia
12.2005 - 05.2022
Bendigo Senior Secondary Collage
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