Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Danielle Correia

Summary

I'm a driven professional committed to delivering top-notch service and solutions. My relentless work ethic and proactive approach fuel my ability to excel in various endeavours. I'm dedicated to continual self-improvement, personally and professionally, to consistently thrive.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Personal Assistant

SOUTH WEST CARDIOLOGY - Liverpool
10.2023 - 04.2024
  • Facilitated seamless transitions of care for patients by coordinating with physicians, nurses, and other healthcare professionals across various departments.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Applied continuous process improvement strategies to enhance case management, programs and clinical management.
  • Streamlined documentation processes, ensuring accurate, timely, and comprehensive medical records for improved continuity of care.

Personal Assistant/Medical Secretary

DR SUCHRITA CHANDAR CARDIOLOGY - Chatswood
02.2022 - 10.2023
  • Proficiently managed practice operations, including opening and closing procedures
  • Handling billing, insurance claims, and coding for accurate invoicing and reimbursement including Medicare, private health and hospital billings
  • Managing patient records, updating information accurately, scheduling appointments, and overseeing complete and accurate documentation
  • Assisted in non-evasive cardiac investigations and supported minor medical procedures under supervision
  • Demonstrated proficiency in Bluechip, Mortara, X-Scribe, R-Scribe, Genie, Shexie and other systems and databases.

Waitress/Bartender

BUTTER - Parramatta And Surry Hills
12.2019 - 05.2023
  • Interacted with 250+ weekly customers, refining customer service skills
  • Maintained server areas and optimized table efficiency
  • Ensured strict adherence to COVID-19 safety measures and guidelines
  • Managing inventory, stocktakes, overseeing cleanliness, and ensuring compliance with health and safety regulations
  • End of day handling cash, and ensuring profitability through cost control measures.

Customer Service Representative

FROST & SULLIVAN - Dubai
01.2017 - 11.2018
  • Reported daily tasks to my Team Leader, gaining corporate insights and fueling a passion for business
  • Thrived in one-on-one and team-based collaboration with company employees and fellow interns
  • Experienced diverse daily tasks, enhancing adaptability
  • Demonstrated strong teamwork skills, adeptly handling customer interactions and handling inbound and outbound calls.

Education

GEMS Modern Academy - Dubai -

May 2019

Bachelor of Business -

Western Sydney University
03.2024

Skills

  • Customer service
  • Fast Learner
  • Leadership
  • Autonomous
  • Problem solving
  • Emotional intelligence
  • Team collaboration
  • Strong communication
  • Data entry
  • Office Administration

Certification

  • RSA (Responsible Service Of Alcohol)
  • First Aid and CPR Certificate

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
French
Professional Working
Spanish
Limited Working
Arabic
Limited Working
Bengali
Elementary
Persian
Elementary

Timeline

Personal Assistant

SOUTH WEST CARDIOLOGY - Liverpool
10.2023 - 04.2024

Personal Assistant/Medical Secretary

DR SUCHRITA CHANDAR CARDIOLOGY - Chatswood
02.2022 - 10.2023

Waitress/Bartender

BUTTER - Parramatta And Surry Hills
12.2019 - 05.2023

Customer Service Representative

FROST & SULLIVAN - Dubai
01.2017 - 11.2018

GEMS Modern Academy - Dubai -

May 2019

Bachelor of Business -

Western Sydney University

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Danielle Correia