Danielle Goh
Melbourne,VIC
Summary
Hi there! I have a few years of experience in retail sales, and I am committed to driving high sales in both slow and busy shifts. I am also familiar with other store operating procedures, such as handling customer complaints, replenishing stock, and merchandising. I believe I am a committed team player and would love to be apart of your store.
Overview
4
4
years of professional experience
Work History
Casual Sales Associate
Ecco Shoes
Melbourne, VIC
07.2025 - Current
- Demonstrated product features and benefits for customers' needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Conducted inventories on a regular basis to track stock levels.
Boba Barista
Popping and Tea
Williams Landing, VIC
03.2024 - 12.2024
- Completed daily paperwork such as sales reports and inventory tracking logs.
- Organized takeout containers, cups, lids, condiments, and other necessary items for efficient service operations.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
Seasonal Part-Timer
Coach
Malaysia
11.2023 - 02.2024
- Preformed daily inventory tallying and replenishment of merchandise.
- Maintained back-of-house in compliance with Coach’s store standards.
- Conducted auditing of the end-of-day reports.
- Provided exceptional service to walk-in customers through showcasing comprehensive product knowledge.
Sales Associate
LUSH
Malaysia
02.2023 - 06.2023
- Delivered a 5 star in-store experience to all customers. This encompassed engaging in thoughtful enquiry to create bespoke hair, skin and body care routines.
- Practiced visual merchandising skills within company standards.
- Handled the POS system and other in-store systems.
Stylist
Lovisa
Malaysia
11.2021 - 01.2023
- Showcased ability to multitask both store operations and customer service.
- Performed hourly and daily KPI and sales tracking.
- Aided in visual merchandising and store promotional directives.
Education
Bachelor of Arts - Social Sciences
Swinburne University of Technology
Melbourne, VIC07-2026
Skills
- Customer service
- Team collaboration
- Client relationship management
- Effective communication
- Problem solving
- Sales strategies
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Limited
Chinese (Cantonese)
Limited
Malay
Professional
Timeline
Casual Sales Associate
Ecco Shoes
07.2025 - Current
Boba Barista
Popping and Tea
03.2024 - 12.2024
Seasonal Part-Timer
Coach
11.2023 - 02.2024
Sales Associate
LUSH
02.2023 - 06.2023
Stylist
Lovisa
11.2021 - 01.2023
Bachelor of Arts - Social Sciences
Swinburne University of Technology