Danielle Hulett
Melton,VIC
Summary
Highly motivated to rejoin the workforce after a 10 year break with plenty of experience as a mother of 2, and a background in retail sales, customer service and product knowledge. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly learning new skills.
Overview
12
12
years of professional experience
Work History
Sales Assistant
Harris Scarfe
Sunbury/Maribyrnong, VIC
06.2007 - 05.2014
- Assisted customers with product selections and inquiries daily.
- Maintained merchandise displays to enhance store aesthetics consistently.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints effectively and professionally on the spot.
- Assisted customers with returns, exchanges and refunds.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of the sales floor area at all times.
- Organised stockroom shelves, racks and bins according to store layout and product categories.
- Replenished merchandise on shelves as needed throughout the day.
- Used point-of-sale systems to track inventory levels and properly restock shelves.
Sales Assistant
Kmart
Melton, VIC
08.2002 - 06.2007
- Assisted customers with product selections and inquiries daily.
- Answered telephone calls to provide store, products and services information.
- Maintained cleanliness of the sales floor area at all times.
- Replenished stock on shelves as needed throughout the day.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Assisted customers in locating products.
- Provided excellent customer service to clients in person and over the phone.
- Organised store by returning merchandise to proper areas and restocked displays.
- Ticketed, arranged and displayed merchandise to promote sales.
Education
Catholic Regional College
Melton/Sydenham, VICSkills
- Point-of-sale systems
- Customer service
- Stock replenishment
- Effective communication
- Time management
- Inventory management
- Opening and closing procedures
- Fitting room maintenance
- Returns and exchanges
- Teamwork
- Multitasking
- Reliable and responsible
Timeline
Sales Assistant
Harris Scarfe
06.2007 - 05.2014
Sales Assistant
Kmart
08.2002 - 06.2007
Catholic Regional College