
Experienced coordinator and team leader with over 10 years in operational and people focused roles, progressing into Leadership within a high-performing retail environment.
Skilled in rostering, budgeting, KPI Management, and stakeholder communication, with a strong ability to balance operational efficiency with genuine care for people.
Recognised for building trust, supporting team members and delivering consistent service outcomes.
Seeking a transition out of the retail environment, into something where i can apply my coordination, leadership, and people skills into a client-centred environment that value compassion and care
Joined Mornington store as participant in Future Leader Program, completing training within 9 months.
Assumed role of Lifestyle and Garden Coordinator, overseeing program development and execution.
I have approximately 26 team that directly report to me, ensuring that i have rosters in place to suit business needs, whilst aligning with allocated salaries. Daily i oversee the operations of upto 60-70 team
Handling any customer concerns/grievances that get raised
Handling any team HR issues.
Ensuring my team and department are up to date on all safety and audit compliance requirements.
Liaising with Supplier representatives.
Daily team safety and communication meetings.
Return to work duties.
Oversaw administrative functions at Bunnings Frankston from 2007 to 2015. Managed shop floor activities before advancing to supervisory position.
Oversaw safety and administrative audit compliance for store operations.
Executed yearly stocktake to ensure accurate inventory management alongside store operations manager.
Spearheaded organization of annual Christmas celebrations, ensuring seamless execution.
Collaborated with complex manager to implement comprehensive induction and leadership training for regional teams.
Performed daily reconciliation of store banking to maintain financial integrity and accuracy.
Assisted in preparing patient and labor rooms for incoming patients. Maintained cleanliness and organization of the maternity ward. Supported nursing staff in ensuring a welcoming environment for patients.
Executed daily cleaning of ward, ensuring compliance with safety and sanitation standards.
Facilitated patient transportation throughout hospital to ensure timely attendance at all scheduled appointments.
Executed thorough cleaning and sanitization of labor rooms to ensure a safe environment.
Executed timely delivery of breakfast, lunch, and dinner to patients, ensuring adherence to dietary requirements.
Executed pathology runs to ensure accurate diagnostic results.