Danielle Stewart
Rochedale,Australia
Summary
Dynamic and dedicated professional with extensive experience in patient care and customer service at Radiology QLD Group. Proven ability to manage front desk operations while maintaining meticulous records and fostering strong team collaboration. Skilled in Microsoft Office and adept at handling diverse communication needs, ensuring a seamless experience for all clients.
Overview
16
16
years of professional experience
Work History
Receptionist
Radiology QLD Group
Underwood, QLD
04.2025 - Current
- Front-of-house support in a busy imaging clinic: patient check-ins, bookings, referrals, billing.
- Coordinate interpreter services and assist patients with diverse communication needs.
- Maintain records, process payments, and liaise with radiographers, sonographers, and referrers.
Retail Manager
Harvey Norman Garden City
Mount Gravatt, QLD
02.2022 - 04.2025
- Managed staff, daily operations, and customer relationships in a high-volume store.
- Handled invoicing, cash management, ordering, and delivery follow-ups; resolved complaints.
- Built strong communication, negotiation, and leadership skills under pressure.
Veterinary Technician
Animal Referral Hospital
Sinnamon Park, QLD
12.2020 - 12.2021
- Rotated through medicine, surgery, oncology, ICU, and emergency care.
- Assisted in diagnostics (blood work, imaging, pathology) and monitored critical/post-op patients.
- Supported specialist surgeries, administered treatments, and maintained accurate records.
- Guided owners on care plans and aftercare in high-stress situations.
Veterinary Technician
Red Hill Vet Clinic
Red Hill, QLD
11.2018 - 12.2020
- Handled animals and assisted with patient care, treatments, and surgical procedures.
- Monitored anaesthesia and post-operative recovery, ensuring patient safety.
- Collected samples, performed laboratory tests, and maintained accurate medical records.
- Managed scheduling, hospital workflow, and communicated treatment plans with clients.
Shop Assistant
Tucabia Village Store
Tucabia, NSW
01.2017 - 06.2018
- Delivered friendly customer service and assisted with daily retail operations.
- Managed cash handling, stocking, and store presentation.
Salesperson
Harvey Norman Grafton
Grafton, NSW
05.2009 - 06.2018
- Provided expert product knowledge and personalised sales support across multiple departments.
- Processed sales, prepared invoices, and managed follow-up on customer deliveries.
- Built long-term customer relationships and consistently met sales targets.
Education
Bachelor of Sonographer -
Central Queensland University
Brisbane, QLDBachelor of Information Technology -
Queensland University of Technology
Brisbane, QLDBachelor of Environmental Science -
University of Queensland
Brisbane, QLDBachelor of Engineering -
University of Queensland
Brisbane, QLDBachelor of Veterinary Technology - International Business
University of Queensland
Brisbane, QLDChemistry Bridging Course -
Queensland University of Technology
Brisbane, QLDBachelor of Midwifery -
Southern Cross University
Coffs Harbour, NSWBiology Bridging Course -
University of Queensland
Brisbane, QLDHigh School Certificate - Information Technology, Physics, Chemistry, Maths Advanced, Maths Ext 1 and 2, Multimedia, English Advanced
South Grafton High School
Grafton, NSWSkills
- Patient care and customer service
- Medical administration and record keeping
- Team collaboration and time management
- Appointment scheduling and calendar management
- Basic accounting and document management
- Client greeting and seating
- PC proficiency and phone etiquette
- Reception desk management and front desk operations
- Calm demeanor and professionalism
- Documentation and reporting skills
- Multi-line telephone operation
- Microsoft Office specialist certification
- Typing speed and data entry
- Meticulous organization and information protection
Affiliations
- Painting
- Gaming
- Love dogs and cats
References
Anh Do
- Manager at Radiology Qld Group Underwood
- Clinic Phone: 07 3219 8877
- Mobile: 0402 704 808
Casey Sotheron
- 2IC at Harvey Norman Garden City
- Email: casey.sotheron@au.harveynorman.com
- Phone: 0452 142 610
Joseph Dikranian
- Proprietor in Training at Harvey Norman Garden City
- Email: joeydikranian@gmail.com
- Phone: 0429 185 521
Bonnie Botterill
- Manager at Red Hill Vet Clinic
- Clinic Phone: 07 3369 3444
- Mobile: 0415 083 860
Timeline
Receptionist
Radiology QLD Group
04.2025 - Current
Retail Manager
Harvey Norman Garden City
02.2022 - 04.2025
Veterinary Technician
Animal Referral Hospital
12.2020 - 12.2021
Veterinary Technician
Red Hill Vet Clinic
11.2018 - 12.2020
Shop Assistant
Tucabia Village Store
01.2017 - 06.2018
Salesperson
Harvey Norman Grafton
05.2009 - 06.2018
Bachelor of Sonographer -
Central Queensland University
Bachelor of Information Technology -
Queensland University of Technology
Bachelor of Environmental Science -
University of Queensland
Bachelor of Engineering -
University of Queensland
Bachelor of Veterinary Technology - International Business
University of Queensland
Chemistry Bridging Course -
Queensland University of Technology
Bachelor of Midwifery -
Southern Cross University
Biology Bridging Course -
University of Queensland
High School Certificate - Information Technology, Physics, Chemistry, Maths Advanced, Maths Ext 1 and 2, Multimedia, English Advanced
South Grafton High School
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