Danielle Withnell
Byford,WA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations at Mundijong Fish N Chips. Excelled in customer service and cash handling, demonstrating reliability and active listening to improve service efficiency. Skilled in cleaning, sanitizing, and mentoring, significantly contributing to a positive and productive work environment.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Mundijong Fish N Chips
2022.02 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Kitchen Hand
The Glades Fish N Chips
2022.02 - 2022.05
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Education
Byford Secondary College
Byford, WASkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Product Knowledge
- Merchandise Restocking
- Reliable and Responsible
- Adaptable and Flexible
- Cleaning and sanitizing
- Active Listening
- Order Taking
- Training and mentoring
Timeline
Customer Service Cashier
Mundijong Fish N Chips
2022.02 - Current
Kitchen Hand
The Glades Fish N Chips
2022.02 - 2022.05
Byford Secondary College
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