Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danneyah Glass

Taree,NSW

Summary

Dynamic and results-oriented professional with extensive experience at KFC Restaurant and Australia Post, excelling in customer service and problem-solving. Demonstrated ability to enhance team efficiency and customer satisfaction through innovative solutions and strong collaboration skills. Proficient in money handling and committed to maintaining high-quality standards, contributing to significant improvements in workplace productivity and client relations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Member

KFC
07.2019 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.

Administration Assistant

Department Community and Justice
04.2024 - 02.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Team Member

Australia Post
02.2023 - 09.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

Chatham High School
Taree, NSW
10.2023

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cleaning
  • Computer skills
  • Money handling
  • Creativity and innovation
  • Organizing work stations

Certification

Certificate II Workplace Skills

Timeline

Administration Assistant

Department Community and Justice
04.2024 - 02.2025

Team Member

Australia Post
02.2023 - 09.2024

Team Member

KFC
07.2019 - Current

Chatham High School

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Danneyah Glass