Danniella Ippolito
Kurunjang,VIC
Summary
I have had a comprehensive career in hair and beauty and retail, with over 20 years of experience.
During that time, I have held multiple managerial positions in the hair and retail sector.
However, I feel I would like to expand my career and pursue other avenues in a part-time capacity
Overview
16
16
years of professional experience
Work History
Hairdresser
CC Hair
Kurunjang, VIC
08.2016 - 02.2018
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
Hair and Beauty Adviser
Hairhouse Warehouse
Wantirna, VIC
02.2007 - 01.2016
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Hair and Beauty Adviser
Petra Haircare
Melbourne, VIC
04.2002 - 01.2007
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Education
Certificate III - Hair And Beauty 2004-2005
Australian Hair Academy
Melbourne, VICYear 11 - 1998 - 2002
Gladstone Park Secondary College
Gladstone Park Pre Apprenticeship - 2003-2004
Edward Beale Hairdressing
Toorak, VICCertificate IV - Customer Contact
National Training
Wantirna, VIC2011
Certificate III - Pathology
Adept Training
Royal Melbourne Hospital 2010
Skills
Customer service skills
Good organisational skills
Relationship building
Adaptability
Product knowledge
Ability to work independently or as part of a team
Team leadership
Effective communication
Time management
Timeline
Hairdresser
CC Hair
08.2016 - 02.2018
Hair and Beauty Adviser
Hairhouse Warehouse
02.2007 - 01.2016
Hair and Beauty Adviser
Petra Haircare
04.2002 - 01.2007
Certificate III - Hair And Beauty 2004-2005
Australian Hair Academy
Year 11 - 1998 - 2002
Gladstone Park Secondary College
Pre Apprenticeship - 2003-2004
Edward Beale Hairdressing
Certificate IV - Customer Contact
National Training
Certificate III - Pathology
Adept Training