Dante Ross
Raby
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Retail Team Member
City Beach
10.2022 - Current
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Improved store efficiency by maintaining clean and organized displays, ensuring quick location of products for customers.
- Participated in loss prevention efforts by monitoring customer activity and reporting suspicious behavior to management.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Actively engaged customers to provide general assistance and information on store merchandise.
Crew Member
McDonald's
03.2018 - 10.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
High School Diploma -
Sarah Redfern High School
Minto, NSW10.2020
Skills
- Retail Sales Techniques
- Fashion Retail Sales
- Retail Management
- Time Management
- Problem-solving skills
- Customer Service
- Cash Handling
- POS System Operation
Timeline
Retail Team Member
City Beach
10.2022 - Current
Crew Member
McDonald's
03.2018 - 10.2022
High School Diploma -
Sarah Redfern High School
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