Danyal Diallo
Cranbourne
Summary
Danyal is a results-driven claims management professional with a strong background in assessing and processing claims, resolving disputes, and ensuring regulatory compliance. With a proven track record of resolving medium to complex claims issues, Danyal excels in risk analysis, negotiation, and policy interpretation. A natural people-person, Danyal fosters team collaboration, adapts to changing needs, and communicates effectively to achieve optimal outcomes
Overview
3
3
years of professional experience
Work History
APS 5 Claims Manager
Comcare
02.2024 - Current
- Contribute to Comcare's purpose and claims management strategy.
- Apply knowledge of statutory frameworks to deliver claims management services.
- Manage medium to low-risk claims and make sound judgement decisions.
- Work collaboratively with stakeholders to achieve positive claim outcomes
VPS 4 Project Officer - Contractor
Safer Care Victoria
04.2023 - 02.2024
- Safer Care Victoria (SCV) works with clinicians and consumers to improve healthcare safety and quality in Victoria.
- Key achievements include redeveloping training programs, organising clinical governance forums, and providing data insights to inform executives.
- As Project Officer, responsibilities included coordinating and supporting the delivery of SCV's Clinical Governance and Safety capability program.
- Organised two hybrid Clinical Governance forums with over 600+ attendees
- Provide Tech support to other teams and assist them
APS 4 Claims Officer - Contractor
Department of Veterans Affairs
01.2023 - 04.2023
- Provided quality client service to veterans and defence force communities through telephone, email, and claim management.
- Investigated and progressed claims under relevant legislation, requesting necessary information and scheduling medical appointments.
- Offered operational support, advice, and mentoring to colleagues, contributing to business improvement and progressing priority applications.
- Collated data and produced reports to inform senior management on program progress and recommendations.
Policy Officer
Department of Health and Aged Care
04.2022 - 12.2022
- Company Overview: The department is responsible for administering aged care legislation and developing policy that supports high quality, safe and affordable aged care
- Lead research and create key briefs, presentation and other documentation which informs senior decision-makers, Investigate and resolve enquiries from the public, internal teams and external Organisation and draft Ministerial
- The department is responsible for administering aged care legislation and developing policy that supports high quality, safe and affordable aged care
Project Officer
Australian Criminal Intelligence Commission
10.2021 - 04.2022
- Provided leadership and oversight on key project components, including implementation plans, budgets, and contract management.
- Collaborated with the Director to develop new workflows and updated the team's Workplan.
- Assisted in business-as-usual (BAU) tasks, ensuring continuity of operations and supporting the team.
- Developed and monitored project schedules, budgets and objectives for successful completion.
Education
BBA - Employment Law
Federation University
Melbourne 04-2027
Project Management
Tanner James Management Consultants
Canberra, ACT12-2021
Skills
- Claims Management
- Project management
- Policy development
- Stakeholder engagement
- Administrative Skills
- Procurement Skills
- MS Teams
Languages
Arabic
Limited Working
Timeline
APS 5 Claims Manager
Comcare
02.2024 - Current
VPS 4 Project Officer - Contractor
Safer Care Victoria
04.2023 - 02.2024
APS 4 Claims Officer - Contractor
Department of Veterans Affairs
01.2023 - 04.2023
Policy Officer
Department of Health and Aged Care
04.2022 - 12.2022
Project Officer
Australian Criminal Intelligence Commission
10.2021 - 04.2022
BBA - Employment Law
Federation University
Project Management
Tanner James Management Consultants
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